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5.9
5.9
98%
$10 USD / Hour
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Finland (10:21 AM)
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Joined on February 4, 2012
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8 Recommendations
$10 USD / Hour
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Versatile Virtual Support Specialist | 6+ Years of Multidisciplinary Experience With over 6 years of diverse experience in Customer Service, Creative Design, Admin Support, Logistics, and ICT, I bring a unique blend of skills that allow me to provide efficient, flexible, and results-driven virtual support. I began my professional journey in Journalism, which sharpened my communication and writing abilities. Over time, I expanded into roles including: Live Chat Support (6+ years, using ZOHO) Customer Service & Admin Support Classified Posting & Article Writing Graphic Design & Audio Editing Technical Troubleshooting (Hardware/Software) Procurement & Fleet Management ICT & Logistics Supervision (Humanitarian sector) Currently working as a Logistics Supervisor for a humanitarian organization, I provide both technical and administrative support. My strength lies in quickly learning new tools and workflows, and simplifying complex issues to deliver practical solutions. I’m passionate about remote work and thrive in virtual environments where I can contribute across multiple domains. If you're looking for a reliable, adaptable, and proactive team member who’s ready to wear multiple hats—I’d love to be part of your project.
Verifications
On time
100%
On budget
100%
Accept rate
73%
Repeat hire rate
9%

Graphics & Design data-entry, illustration, adobe-photoshop
Technical Support phone-support, chat-support, customer-supp
Graphics & Design illustration, adobe-photoshop

Graphics & Design data-entry, illustration, adobe-photoshop
Technical Support phone-support, chat-support, customer-supp
Graphics & Design illustration, adobe-photoshop
MD did a great job working for me over the past year. He was very professional and communicated with me on a regular basis. I would highly recommend him to anyone who is looking for his help. [24 June, 2020] MD is doing a great job and i would highly recommend him to everyone!
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MD did a great job working on the project for me. He was proactive in identifying past mistakes of another contractor. I would highly recommend for another to take up MD as a Freelancer for their work
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fam u are perfect
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Second time working with him, his work ethic perfect, absolutely recommended.
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Experience
Logistics Supervisor, ICT in charge and Supply Support
Jan, 2017 - Dec, 2019
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2 years, 11 months
Medecins Sans Frontieres (MSF)- Belgium
Jan, 2017 - Dec, 2019
•
2 years, 11 months
Taking care of all ICT issues in Dhaka and Field (Base and Field). (Virtually if possible otherwise visiting the site), Taking care of issues with Phone Service provider. Communicating with Suppliers to ensure the supply by deadline, According to the organization's standard taking care of the purchase process in Dhaka. Ensuring Safety and Security, Fleet management, Supervising all maintenance work, implementation of security Instruction. Making design for visiting Card.
Jan, 2017 - Dec, 2019
•
2 years, 11 months
Asstant Manager, Logistics & Publication
Jan, 2015 - Jan, 2017
•
2 years
Greenland Group
Jan, 2015 - Jan, 2017
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2 years
Making sure deliveries of materials as demand and storing them after recording to register book. Maintaining log book of vehicles and ensure the necessary services required to get done. Preparing an expenditure report each month for existing vehicles. Discuss to the management about different issues and suggesting the possible solutions. Beside these duties, ordering all goods related to printing and making designs ready as required. Making yearly Calendar design.
Jan, 2015 - Jan, 2017
•
2 years
Admin & Marketing Manager, Graphics Design Trainer
Jan, 2014 - Jan, 2015
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1 year
SPECTRUM IT SERVICE
Jan, 2014 - Jan, 2015
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1 year
Supervising all administrative and Marketing works, Training students, making new designs using adobe Photoshop and adobe illustrator, administrative support.
Jan, 2014 - Jan, 2015
•
1 year
Education
University of Rajshahi
2014 - 2016
•
2 years
Master's of Social Science

Bangladesh
2014 - 2016
•
2 years
University of Rajshahi
2009 - 2014
•
5 years
Bachelors of Social Science

Bangladesh
2009 - 2014
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5 years
Qualifications
IELTS
2016
British Council
Over all Score : 6.0 Speaking: 6.5 Writing: 5.5 Reading: 5.5 Listening: 5.5 Test report form number for clarification from British Council : 14BD015994MRIM001A
2016
Certifications
P
Preferred Freelancer Program SLA
Basic Numeracy
E
Employer Orientation Exam
Freelancer Orientation
US English
UK English
F
Foundation vWorker Member