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@melduardperez
Member since May 27, 2020
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melduardperez

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I've worked as a Customer Service Representative for 5 years. I was an Outbound Sales Representative in Techcel Outsourcing Solutions Philippines for 1 year. 1 year and 2 months in Partnership With Native Americans as a Contribution Acquisition Representative for a Solicitation Account, and 2 years and 8 months in The Results Companies as an Inbound Sales Representative for Sprint and Customer Care Specialist for SiriusXM. Working in the BPO industry, I have learned a lot. I have learned to multitask, how to handle different situations, provide the best resolution to customer’s concerns, and exceed their expectations. And that’s what I would like to continue to do here in Upwork. I want to harness and fully develop my skills here. I want to use it to help my clients reach their goals as if it’s my goals too. I will do my best to provide great satisfaction and exceed their expectations. Skill Set: - Customer Support (Phone, Email, Chat) - Phone Lead Generation - Telemarketing/Telesales - Cold Calling - Order Processing - Appointment Setting
$7 USD/hr
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Experience

Customer Care Specialist

Jul 2017 - Mar 2020 (2 years)

I worked as an Inbound Sales Representative for Sprint and as a Customer Care Specialist for SiriusXM.

Contribution Acquisition Representative

Jun 2016 - Jul 2017 (1 year)

It was a charity account. I worked as a fundraiser for organizations helping Native Americans.

Outbound Sales Representative

Jun 2015 - Jun 2016 (1 year)

I worked for First Impression Interactive account.

Education

Two Year Course In Computer Technology

2012 - 2014 (2 years)

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