My experience in the front office of some busy NOCs, afterward on the field with communications coverage implementation teams and utilizing some specialized courses make me a good by the background and experience with the I.T industry demands and advanced companies needs.
In addition, I spent eight years experiencing managing offices, secretary duties, managers assistance and field-projects supervisory. This strongly built my managing and coordination expertise very well.
- Pre-sales engineering administration.
- Manage and coordinate multi-discipline engineering activities to ensure projects are executed in a safe, efficient, cost effective and timely manner.
- Act as an interface between the sales organization and technical staff to resolve outstanding issues.
- Provide reporting and feedback on customer accounts and field activities to sales, product management and engineering.
Emircom / Mobily / E-Government (Yesser)
Jun 2011 - Sep 2011 (3 months, 1 day)
> Network performance monitoring and troubleshooting using CA:Spectrum service-aware infrastructure management software.
> Following troubleshooting procedure
Bachelor in Communications Engineering
Gama't Aden, Yemen 2007 - 2013
Managing contact info
a specialized course in Managing contact info.
Customer relationship management (CRM)
a specialized course in CRM.
a specialized course in effective leadership.
SingleRAN in a Multi-Standard Mobile Network Simulation (Using Atoll)