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@modkoreknight
Flag of Philippines guiguinto, bulacan, Philippines
Member since July, 2008
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Riel Holganza

Online Offline
I am a well rounded freelancer. My skills include but not limited to website CMS setup and administration, CSS, HTML, PC Hardware and Software Troubleshooting and Data Entry. I have been in the IT Industry since 2003. I have worked as an IT specialist for a motorcycle dealer company. Now I am currently employed as a customer service professional for a U.S. Telco.
$3 USD/hr
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Experience

Customer Service Representative

Feb 2014

Customer Service Representative AT&T Global Business Solutions JOB OVERVIEW: Responsible for providing tier 1 support to AT&T Global Business Solutions customers.

Technical Specialist

May 2011 - Oct 2013 (2 years)

JOB OVERVIEW: Responsible for the administration and maintenance of the company’s IT infrastructure. JOB DETAILS: 1. Daily backup of the company’s Business Intelligence software databases. 2. Monitoring, administration and troubleshooting of the company’s internet resources. 3. Repair and maintenance of desktop workstations. 4. Maintenance and Administration of the company’s servers (database, web server and gateway). 5. Providing technical support to non technical staff through phone calls, email and IM. 6. Installation and maintenance of the company’s business intelligence software. 7. Providing pro active computer security through the use of antivirus and other anti malware solutions.

Education

BS Computer Science

2006 - 2008 (2 years)

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