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I offer HR consultation, training, editing CVs, cover letters and creating the catchy professional profiles on various digital platforms like LinkedIn, Bayt and much
more !! . Throughout my continuous experience as a Workforce Manager, I have being conducting tons of interviews, editing lots of resumes. This help me to be successful to master the workflow game offering assistance to my clients in securing interviews for their dream jobs by choosing the most catchy words that suits their skills in resume and train them for a perfect exposure throughout the interview as follows . I also have experience across a wide variety of industries, but if you work in a highly specialized field, it's best to touch base with me before ordering to ensure I'm the best fit for your needs..
Udacity Professional Certification for Mastering Content
Udacity Advanced Certification for SEO and SEM
MY MBA Certification
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Workforce Management Supervisor
Sep 2009 - Present
Act as main interface for four Outsourcing on onboarding, credentials management, rejoin, transfer, rotation, internal issuing and suspension requests, processing designing, HC, end of employment. Liaising with Orange staff, issuing time sheets and receipt note, outsourcing suppliers and clients
A) Credentials and stock management
B) HC reporting, Pipeline Onboarding and Clarence
C) Payroll validation and Issuing
D) Training & development
E) Workforce onboarding selection
Support specialist to Mobinil Team leaders Damaged Scratch Inbox complaints
Aug 2007 - Sep 2009 (2 years, 1 month)
Support specialist to Mobinil Team leaders Damaged Scratch Inbox complaints, 2008 to 2009
Customer Service Representative, 2007 to 2008
Resolving customer complaints in time & treats them as business opportunities to ensure continuous improvement & development
Bachelor of Arts (BA) in English Literature (with honors)
Cairo University, Egypt 2003 - 2007
Master of Business Administration (MBA)
International Business Management Institute of Berlin
Master of Business Administration (MBA) for completing following Courses:
- Human Resources Management.
- Strategy & Operation.
- Essential Management Skills.
- Marketing & Communication.
- International Business & Economics.
- Finance & Accounting.
Digital Marketing Advanced Track Field Of Study Digital Marketing
Dates attended or expected graduation2021 – 2021
Digital Marketing Advanced Track for SEO, SEM & Google Ad wards campaign management
Digital Marketing Professional Field Of Study Digital Marketing
Dates attended or expected graduation2020 – 2021
Udacity professional Digital Marketing Certification for Nano Degree Program.