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15 Articles Total 15000 Words for My New Blog
“Great experience working with him. His writing skills are good and he is experienced person. I never had to guide him like I do for noobies. Will Work with you again.”shivavma2015 2 years ago
Part-time ReceptionistAug 2016 - Nov 2016 (3 months)
Record online/walk-in reservations. Check guests in and out. Explain available routes and transportation in Kuala Lumpur.
Bilingual Contact Center Representative, Home Services - Etisalat UAEJun 2015 - Jul 2016 (1 year)
Respond to customers bill-related inquires. Remotely troubleshoot technical difficulties concerning landlines, IPTV and HIS. Explain and promote available packages and services. Help customers in submitting new services requests. Assist clients in following up on submitted requests. Record call nature and type after each call.
International Account Advisor, Telecommunication - Vodafone IrelandMay 2014 - Jun 2015 (1 year)
Answer customers bill-related queries. Advise clients with a step-by-step guide to troubleshooting GSM/WCDMA/LTE-related networking issues. Explain and promote packages and services. Record clients’ requests and documented the events of each interaction in writing.
Part-time Graphic DesignerMar 2014 - May 2014 (2 months)
Meet and take down customers requests. Design 2D graphics using CorelDraw. Operate a CNC laser-cutting machine.
Bachelor of Commerce2010 - 2014 (4 years)
Certificate of Appreciation (2014)The Egyptian Exchange
Granted by The Egyptian Exchange in collaboration with Stock Riders and COMET 2014 for participating as a delegate in COMET Simulation Conference 2014 held at the EGX’ Smart Village premises.
US English Level 185%
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