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- 65%Jobs Completed
- 100%On Budget
- 87%On Time
- 16%Repeat Hire Rate
Writer- Islam, Muslim Culture, Politics, Arabic
“Brilliant writer, as always. Highly recommended.”Christopher F. 6 years ago
Project 2529061 has been deleted
“Excellent guy, VERY professional, VERY quick delivery, VERY high quality work.”meta4project 6 years ago
I need 500,000 to 1 million WOMEN ONLY email list from the U.S
“Loved the work you did, thank you.”Onjoroge1 6 years ago
“Awesome guy,, Did this task in one hour, trust him he will not waste your time, I will use his services again... Thank you Muhammad [19 September, 2012] Awesome guy,, Did this task in one hour, trust him he will not waste your time, I will use his services again... Thank you Muhammad”salmang1 6 years ago
Web Scrapping 35K entries: Find online data and copy to Excel
“Muhammad is very dedicated to the quality of the job and nice to work with. He did delay a bit to deliver the job, but when I pushed he went the extra mile. Would work with him again!”andrefossa 6 years ago
Design an email-blast to new contacts to get them interested.
“Project well done and exceeded required timelines!”auspexsteel 6 years ago
Contact Center Team LeaderMay 2012 - Aug 2012 (3 months)
Working as a Team leader in McDonald's Pakistan Contact Center. Job Tasks and Responsibilities: - Daily Sales Reports of different Outlets. - Shift Call Drop Ratio and Operation Reports. - Feedback To manager. - Manage the Team Member for their Productivity. - Pre Shift and Por Shift Management. - Conducting Weekly Quality Session for Below Bench Mark Employees. - Checking The Quality of Calls.
Customer Support AgentSep 2010 - May 2012 (1 year)
Worked as a Customer Service Representative in McDonald's Pakistan. Job Responsibilities: - placing the order of customer on phone. - launching complain ticket. - providing feedback to customer. - providing feedback to delivery head. - providing feedback to shift supervisor. - response to customer. - weekly survey participant. - Updating Quality Shortage and Operation Shortage form Outlets.
Bachelors of Business Administration - Appear in 7th Semester (MARKETING)2009 - 2012 (3 years)
Top Performace quality criteria (2011)McDonald's Pakistan
Achieved an award on top performer on quality criteria in March 2011
eMAIL Marketing Expert (2012)Madni Enterprise
Achieve a Reward on Different Email marketing Ideas, From Madni Enterprise.
Write an research report on International Fast food chain in Pakistan
Effect of Political and Economical Instability for the choice of Managers on Short Term and Long Term Investment Option.
If you want to read my Research Report Please contact me, I will provide you a Soft copy at free of Cost,... Thanks
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