IBM Certified, Sr. Managing Consultant & Certified Scrum Master with leadership in user experience (UX), portal development strategy, project sprint planning, solution visioning and definition, and requirements gathering. Specializing in user-centered and interaction design, user and consumer research, stakeholder workshops and usability testing, analysis and management. Across markets and industries, proven success with complex projects, bringing insight and innovation to user engagement project strategies. Creatively applying experience, best practices, and educated judgment to explore new and alternative solutions. A mentor to clients, managers, and colleagues; collaborating for their success. Passionate about human factors, user performance, and business effectiveness. Flexible to achieve both bottom line and client satisfaction.
Stimulating innovation through:
Team & Project Leadership
Stakeholder Vision Workshops
UX Strategy
UX In Agile
Project & Sprint Planning
Usability Testing (One-On-One & Remote)
User Stories & Requirements Analysis
UI Concept Modeling / Wire-Framing
Mental Models & Mind-Mapping Techniques
Product & Consumer Research & Focus Groups
Training by Objective
Accessibility (Sect 508; WCAG) Compliance