John L.

## BIO OBJECTIVE: Apply my fundamental knowledge of Electrical Engineering troubleshooting principles to an engineering environment. Use my experience in a team engineering environment and apply it to make myself an asset to the company and to be an effective engineer helping the team and myself continue to grow both personally and professionally. EDUCATION: 2000-2004 Bachelor of Science - Electrical Engineering Technology, Louisiana Tech University. 3.8 Core GPA / 3.2 Overall GPA EMPLOYMENT: 2008-PRESENT Systems Engineer, Diversified Technology Inc. • Troubleshoot and solve customer issues escalated beyond the company’s Tier 1 support group using proven troubleshooting techniques to provide an accurate solution in an efficient and timely manner. • Assist sales in providing vital product definition and specifications through user friendly presentations that are informative and easy to understand. • Propose, design, and test industrial computer systems meeting company and/or customer requirements in a team oriented engineering environment. • Research and specify system components to be used in system designs based on best engineering practices. • Provide support to manufacturing to ensure products are delivered on time. 2007-2008 Design Engineer, AT&T Inc. • Observe existing field system structures and details while designing new Outside Plant Systems. • Provide timely and concise support for construction contractors on Outside Plant System designs. • Provide detailed drawings and pricing reports of upcoming design work to management for required signoffs and approvals. • Assist other engineering team members in meeting design deadlines while helping members to grow professionally. 2005-2007 Systems Engineer, Diversified Technology Inc. • Setup product build, process, and test procedures for manufacturing. • Assist other system and application engineers in troubleshooting and solving design issues. • Interface with customers to inquire about specific design needs integral to the design and sales process. • Provide engineering team support on an as needed basis. ## Area of Expertise Visual Basic, C++, and C