Nalaka S. Profile

4.8

(1 review)

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$2 USD / hour

colombo,

sri lanka

$2 USD / hour

It's currently 12:25 AM here

Joined April 6, 2011

0 Recommendations

Nalaka S.

@nalaka1000

4.8

(1 review)

2.0

$2 USD / hour

colombo,

sri lanka

$2 USD / hour

100%

Jobs Completed

100%

On Budget

N/A

On Time

N/A

Repeat Hire Rate

Senior Business Analyst

• Static data maintains and Help Desk support to Global Transfer Agencies on different software platforms. • Help Desk support handling with clients from all over the world. • System Analyzing • Line report management • Monthly appraisals with line reports • Monthly call handling with clients regarding issues and feedbacks • Functional Team management (Kolkata & Hongkong) • Audit handling ( Internal & External ) • Capacity planning • Emergency work take over and pressure handling • Compliance adherence with quality • KPI preparation

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4.8

$102.76 USD

Project for nalaka1000

Good freelancer, will hire him again

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Phrasetech C.

@kphrasetech

•

8 years ago

Experience

HSBC Electronic Data Processing Lanka, HSBC Securities Services, Sri Lanka

Apr 2011 - Present

Managing a team of Business analysts. Static data maintenance and Help Desk support to Global Transfer Agency on different software platforms. (Specialized in Flex Cube Investment Services supported - Oracle Financial Services and New Transfer Agency System- Koger)