• A technocrat Prince 2 Practitioner/ITIL Certified with more than 13 years of experience.
• Adept in handling the complete project planning, service delivery, resource utilization.
• Adept in handling the complete Network Planning, Deployment, handover takeover to operations team.
• Network operations and maintenance, network availability and performance management. Managing services KPI & SLA.
• Proficiency in managing the commissioning activities & maintenance of a wide range of telecom equipment; implementing process enhancement & quality control techniques
• An effective communicator with exceptional analytical, technical and negotiation skills with the ability to relate to people at any level of management.
• Resolution of issues and conflicts with internal cross-functional and external teams.
• Customer and vendor relationship management.
Proficient in software Development,Presentations, Excel,Data entry, Have team of 10 members expert in data entry, excel,presentations.