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Flag of India New Delhi, India
Member since September, 2012
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A competent and dedicated professional with 3+ years’ experience as a customer service professional / data management, data mining and processing data. Bilingual, quality-focused customer service employee with strong written and oral communication in planning and organizing with the ability to complete tasks on deadline. Proven ability to collect and manage information efficiently and accurately. An excellent communicator, who can relate well with colleagues at all levels and is able to work well as part of a team and as an individual. Able to implement new effective ideas and techniques as well as understanding that data is only valuable if it is accurate, up to date and useable. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Looking forward to enhance my professional skill set and striving for perfection.
$2 USD/hr
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Team Developer

Jun 2009 - Jul 2011 (2 years)

Processing tasks, including managing input data, data entry, verifying successful job completion, balancing reports and auditing. Monitor the ongoing quality of processing, troubleshoot problems and identify ways to improve the efficiency of processing and the system. Soliciting and compiling information and data related to processing activities.

Senior CCO

Aug 2007 - Mar 2009 (1 year)

Clarify customer requirements; probe for and confirm understanding of requirements or problem. Meet customer requirements through first contact resolution. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file


Bachelor of Arts (Specialization in English)

2000 - 2003 (3 years)


1 Year Diploma in Basics in Computer Applications (2003)

West Bengal Computer Science Institution


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