Profile image of oanamircea
@oanamircea
Flag of Romania Bucharest, Romania
Member since July, 2012
0 Recommendations

Oana Mircea 

I am fast, accurate and serious when it comes to do my job. I have a vast experience working in Excel, Word and Power Point. Take in consideration that i have a 7 years background of Customer Care Service, that implicated product presentations,sale reports and techniques, budget administration and employment evaluation. I can create reports, research data, write cover letter, resume, presentations etc ... Basically i can work very good in Excel, Word and Power Point. I ensure transparency and integrity in customer-client relationship. Professionalism is what I strive for in everything I do. When you choose Me, I Am not satisfied until you are satisfied. I believe in making My clients a part of the process. You can expect a quick response to any question or concern.
$9 USD/hr
4 Reviews
2.6
  • 80%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Recent Reviews

  • image of AdnanWeb Carton Movie Transcription $21.00 USD

    “excellent freelancer, very professional and quality. [17 September, 2012] excellent freelancer, very professional and quality.”

    AdnanWeb Flag of Bosnia and Herzegovina 2 years ago.
    • Transcription
    • Hire me
  • image of Aparna0876 Fast transcriber needed $30.00 USD

    “Thank you. It was great working with you.”

    Aparna0876 Flag of India 2 years ago.
    • Transcription
  • image of sam121 Transcribe 7hrs Audio to Text $150.00 USD

    “EXCELLENT! Oana is a consumate professional - worked exceptionally hard and delivered above expectations. she will not let you down and is an outstanding freelancer. trust her with your next project - you will not be disappointed. she will always be our first port of call :-)”

    sam121 Flag of United Kingdom 2 years ago.
    • Copywriting
    • Transcription

Experience

Sales Manager

Jun 2009

Sales Manager

Jan 2007 - Aug 2010 (3 years)

* Coordinating the Sales Team. (Assign new sales leaders, training new sales personal, create tactics and procedures for developing the sales network in Romania) * Presenting and introducing in the market all new products (promotions for new products, trainings for the new products, sale techniques for new products) * Sales Reports (I was directly responsible with every month reports about sales level, activity, promotions, company development).

Customer Care Manager

Sep 2006 - Jan 2007 (4 months)

* Coordinating the Customer Care Team * Employee evaluation. * Training in problem solving and negotiation tactics. * Budget administration

Customer Care Supervisor

Jun 2005 - Aug 2006 (1 year)

*Supervising Customer Care Team - schedule team program, organizing the department work and duties *Supervising and introducing the payments into the system *Solving customer problems and requests regarding our products.

Customer Care Specialist

May 2004 - May 2005 (1 year)

Talking on the phone with costumers for information support. * At the beginning of the year 2005, this new department was created, for important costumers, with a big volume of activity. I had a group of 50 costumers to manage. (Problem solving, account management).

Education

Business Administration and Management

2001 - 2005 (4 years)

Public Relations

2003 - 2006 (3 years)

Communication

2003 - 2006 (3 years)

Certifications

Achieving Extraordinary Customer Relations (AECR) (2005)

Telemobil

- Excellent communication skills - Strong negotiation skills - Developed sales techniques - Customer Orientated Policy

European Computer Driving License(ECDL) (2004)

Academina de Studii Economice Bucuresti

Strong computer skills Microsoft Office 2003-2012 expert (Word,Excel,Power Point,Outlook,Access)

Exams

  • Employer Orientation
    85%
  • Freelancer Orientation
    75%

My Top Skills

  • Transcription 4
  • Copywriting 1
  • Translation 0
  • Excel 0
  • Sales 0
  • Blog 0
  • Customer Support 0
  • Powerpoint 0
  • Financial Research 0
  • Advertising 0
  • Editing 0
  • Report Writing 0
  • MLM 0
  • Web Search 0
  • Product Descriptions 0
  • Article Rewriting 0
  • Nokia 0
  • Resumes 0
  • Newsletters 0
  • Copy Typing 0

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