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Oana Mircea Online Offline
- 80%Jobs Completed
- 100%On Budget
- 100%On Time
- N/ARepeat Hire Rate
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“excellent freelancer, very professional and quality. [17 September, 2012] excellent freelancer, very professional and quality.”AdnanWeb 3 years ago.
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“Thank you. It was great working with you.”Aparna0876 3 years ago.
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“EXCELLENT! Oana is a consumate professional - worked exceptionally hard and delivered above expectations. she will not let you down and is an outstanding freelancer. trust her with your next project - you will not be disappointed. she will always be our first port of call :-)”sam121 3 years ago.
Sales ManagerJun 2009
Sales ManagerJan 2007 - Aug 2010 (3 years)
* Coordinating the Sales Team. (Assign new sales leaders, training new sales personal, create tactics and procedures for developing the sales network in Romania) * Presenting and introducing in the market all new products (promotions for new products, trainings for the new products, sale techniques for new products) * Sales Reports (I was directly responsible with every month reports about sales level, activity, promotions, company development).
Customer Care ManagerSep 2006 - Jan 2007 (4 months)
* Coordinating the Customer Care Team * Employee evaluation. * Training in problem solving and negotiation tactics. * Budget administration
Customer Care SupervisorJun 2005 - Aug 2006 (1 year)
*Supervising Customer Care Team - schedule team program, organizing the department work and duties *Supervising and introducing the payments into the system *Solving customer problems and requests regarding our products.
Customer Care SpecialistMay 2004 - May 2005 (1 year)
Talking on the phone with costumers for information support. * At the beginning of the year 2005, this new department was created, for important costumers, with a big volume of activity. I had a group of 50 costumers to manage. (Problem solving, account management).
Business Administration and Management2001 - 2005 (4 years)
Public Relations2003 - 2006 (3 years)
Communication2003 - 2006 (3 years)
Achieving Extraordinary Customer Relations (AECR) (2005)Telemobil
- Excellent communication skills - Strong negotiation skills - Developed sales techniques - Customer Orientated Policy
European Computer Driving License(ECDL) (2004)Academina de Studii Economice Bucuresti
Strong computer skills Microsoft Office 2003-2012 expert (Word,Excel,Power Point,Outlook,Access)