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$30 USD / hour
Flag of NGFlag of NG
iyana ipaja (shasha),
nigeria
$30 USD / hour
It's currently 3:24 PM here
Joined February 25, 2018
1 Recommendation

Sophia James I.

@popsicles

verified.svg
4.4 (3 reviews)
4.4 (3 reviews)
4.3
4.3
$30 USD / hour
Flag of NGFlag of NG
iyana ipaja (shasha),
nigeria
$30 USD / hour
83%
Jobs Completed
62%
On Budget
62%
On Time
N/A
Repeat Hire Rate

Project manager/Administrative & sales specialist

I'm a hardworking and reliable independent contractor who handles tasks assigned to me with complete discretion and professionalism. If you're in need of an integral addition to your staff, capable of handling various administrative roles without error, at the same time improving and promoting your company's professional outlook and credibility, please send me a message via chat. If you also seek a longterm tech-savvy team member who is trainable, processes information very quickly and can manage an array of intricate roles efficiently without consistent supervision, I can assure you with my assistance, you can attain such a support system. I always encourage communication with my clients as this is important to establish a mutual understanding of the project requirements and agreement. My number one priority is to provide clients with the best services required for the continuous growth and development of their business/company. I specialize in the roles listed below but not limited to: - Research Analytics - Property Due Diligence - 24/7 chat support - Outbound and inbound calling. - Appointment setting. - Project management. - Team management. - Customer Relations Management. - Customer complaint Resolution - Email management - Web Scraping - List Building
Freelancer
Excel Experts
Nigeria

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Portfolio Items

Data scraping, cleaning and storing.
Web Scraping
Data scraping, cleaning and storing.
Web Scraping
Research Analytics
Research Analytics
Property Due Diligence
Property Due Diligence
Project management and team coordination.
Trello
Project management and team coordination.
Trello
Maintaining order confirmation, account update, and payment verification.
Keap/Infusionsoft Management
Maintaining order confirmation, account update, and payment verification.
Keap/Infusionsoft Management
Maintaining order confirmation, account update, and payment verification.
Keap/Infusionsoft Management
Management of clients accounts in Clickfunnels back office.
Clickfunnels management

Reviews

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Showing 1 - 3 out of 3 reviews
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4.0
$30.00 USD
Sophia did a good job on this project. We hope to have her work on more projects like this one in the future.
Data Entry
Excel
Web Scraping
Web Search
Data Mining
M
Flag of US Tal F. @masterpupil
7 months ago
5.0
£13.00 GBP
Sophia is very professional and takes a real interest in the project. Asked questions about the project and ensured that she had all the details before commencing with the calls. She also went out of her way to help with finding a system that we needed to complete the project. I would highly recommend.
Telemarketing
Sales
Leads
VoIP
Customer Service
S
Flag of GB Caroline G. @Security2020
1 year ago
5.0
$6.00 USD
Very good English communication and grammar
Data Entry
Virtual Assistant
C
Flag of MG chris645 @chris645
2 years ago

Experience

Telemarketer

TopLine Security
Feb 2020 - Apr 2020 (2 months, 2 days)
- Calling construction companies in the UK and introducing company services. - Following up with prospective clients. - Appointment setting. - Inbound calls handling. - Research Analytics. - Client due diligence.

Administrative/customer support assistant

TDA
Nov 2018 - Apr 2020 (1 year, 5 months)
Key Responsibilities - Attending to customer’s support ticket. - Managing client’s payment records. - Clickfunnels Technical Support. - Project management. - 24/7 Social media chat support. - Article writing. - Instructional video creation. - Traffic Order processing. - Account management. - customer complaint Resolution.

Telemarketer/Appointment setter

USHealth Insurance
Feb 2019 - Mar 2020 (1 year, 1 month)
Key Responsibilities - Outbound and inbound calling -Appointment setting. - Managing clients data via CRM systems -Email management. -Report writing.

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Log in to discuss any details over chat.

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 89% us_eng_1.png US English 1 80%

Top Skills

Excel
4
Data Entry
3
Telemarketing
2
Sales
2
Customer Support
2

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