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@pramodupwork49
Flag of Canada Mississauga, Canada
Member since July 11, 2019
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pramodupwork49

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I was a Team Lead at Amazon Selling Partner Support (Sellers, Vendors, Brand owners). I have about 5 years of experience with [login to view URL] in various departments like Seller Account Management, Customer Service, Technical support, Customer relations management and Program Management which greatly helped me understand consumer behavior and business communications. In short I am an eCommerce wizard, Amazon Consultant, Customer Relationship Expert and a People manager.
$30 USD/hr
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Experience

Program Management Team Lead

Aug 2013 - Dec 2018 (5 years)

I lead a team that acts as voice of the customers while collaborating with the SDEs through gamma testing, QA etc. in order to invent new and simplify existing features for sellers on [login to view URL] Managed a team of 15-20 members, that troubleshot issues with Amazon Seller Central, maintained correct catalog data on [login to view URL] website and responded to seller queries in a timely manner, delivering a positive customer experience

Education

Bachelor of Sciences (Computers)

2009 - 2012 (3 years)

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