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Data entry and content writing work
“Just loved working with such a professional, completed work within hours of being assigned. Would love to work with Prithviraj again and again, timely delivery and with great quality, just surprised me with his expertise. Highly recommended to work with him.”Yogendra S. 1 month ago
Implementation and Support ManagerMar 2017 - May 2018 (1 year)
Worked in TeemWurk project for US Health & Welfare –Benefits Administration, Payroll and HRIS services with the focus on Client/Customer Service, Implementation/Transition, Solutions & Product Development, Team and Operations Management. Took care of overall operations of entire Implementation and Support Services of the project with 70+ clients, while implementing/migrating 15+ clients.
Benefits Operations ManagerApr 2011 - Jun 2016 (5 years)
US Benefits Administration-Health & Welfare Domain, Insurance, Claims, Premium Billing and Document Verification. Managed client relationship and service delivery of multiple clients (23) while leading, coordinating and monitoring operations, transition and project related activities. Have successfully completed multiple projects for transitions, implementation, cost reduction and to improve customer service.
Senior Business AssociateJan 2010 - Apr 2011 (1 year)
Worked for backend operations process for Australian Bank SunCorp. Transitioned, mapped, implemented and documented processes. Maintain bank reconciliation statement and reconciliation of debtors & creditors.
Senior Customer Care OfficerJul 2006 - Dec 2009 (3 years)
Worked for back-end and chat processing team of client Capital One credit cards for UK.
Senior AssociateNov 2005 - Jun 2006 (7 months)
Worked for USA's Sprint Telecom process of IBM.
Bachelor of Arts2001 - 2004 (3 years)
Platinum Award for Exemplory Performance (2015)AonHewitt
Gold Award for Outstanding Performance (2014)AonHewitt
Extra Miler Award (2013)AonHewitt
My blog on mental and physical health and fitness, while transforming oneself towards other dimension of life - spirituality. To make you smile with a smile.
Preferred Freelancer Program SLA89%
Data Entry Level 180%
US English Level 175%
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