Responsible for the work flow of all projects Interact with customers both internal and external to gather project requirements and act as liaison between customer and design team Simultaneously lead several complex projects with varied, multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management Communicate job status information to all team members Promote smooth workflow and communication between departments Create and manage timelines for all projects Ensure workflow progresses efficiently and projects/staff are organized as priorities shift Maintain job tracking and time keeping database Maintain and update project status report and run weekly status meetings Help enhance and improve department processes Communicate consolidated project milestones and deliverables for readiness The ability to generate detailed project status reporting (including critical path impact, dependencies, milestones, resources, cost, work breakdown structures, etc.). The ability to work in a matrix environment across cross functional teams Workflow design, implementation and management experience Strong negotiation skills