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Flag of GTFlag of GT
guatemala,
guatemala
It's currently 8:08 PM here
Joined March 20, 2012
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Rafael C.

@rafaelcantoral

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Flag of GTFlag of GT
guatemala,
guatemala
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Financial Analyst

I have a bachelor degree in Industrial Engineering and a Master's degree in Finance. I'm highly proficient in Excel, as this is my working tool on a daily basis.
Freelancer
Internet Marketing Specialists
Guatemala

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Portfolio Items

Data entry and data analysis in a MS Excel spreadsheet for a BPO company that provided this service for a leading worldwide corporation.
Data entry in a BPO Company

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Experience

BPO Deduccions Analyst

Capgemini
Sep 2009 - Aug 2010 (11 months, 1 day)
This position objetive is to ensure the financial integrity of all deduction-related transactions. Major responsibilities include root cause analysis, validation, resolution and reporting of all customer deductions as well as the processing of all refusal orders.

Education

Administrative Engineer

Universidad Rafael Landívar, 2004 - 2009
(5 years)

Qualifications

Continuous Improvement Certification

INTECAP (Technical Institute for Training and productivity)
2011
Certification for the implementation of continuous improvement programs in the organizations field.

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Top Skills

Internet Marketing
Data Processing
Data Entry
Excel
BPO

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