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Member since November 18, 2005
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A person whose endeavor is to be professional and produce high quality results; his best qualities are dedication towards the work assigned, being reliable and respectful of other’s interests. Summary of Skills: · Extensive work experience on AS/[login to view URL] involves Co-ordination with Client & requirements Gathering. Overall a participant in projects from analysis to design and delivery to resolution. · Preparation of projects proposals which involves estimation, functional analysis, designing, preparing test cases & IDR (Internal Design Reports), coding & unit testing, user acceptance testing, implementation & environment Setup and documenting all these facts. · Project management systems maintenance in accordance with company procedures. · Preparation of monthly reports to monitor projects performance and contracts status in accordance with company procedures. · Timeliness and accuracy documentations must be maintained. · Source, develop, and report on new business in accordance with agreed business plan. · Monitor and follow up on customer payment of progress claims and retentions. Ensure all retention kept up to date. · Ensure that contracts are closed out correctly and customers are totally satisfied. · Managed day-to-day affairs of team. Directly responsible for client interactions & solutions. ensuring consistent positive feedback. · Provided feedback and support to the company's other projects. Ensured consistency across entire organization. · Acted as senior technical resource and mentor for newly joined staff. This allowed staff to gain knowledge from my technical as well as functional experience · Provided a wide variety of support to other project staff. This allowed productivity to be maintained when superiors of those teams were busy with other issues. · Frequently trained new joiners for the methods & procedures used in HSBC. Also trained them on customer service concepts. This gave the new staff an insight into the support challenges and successes faced by the team. It also introduced them to the idea of best practices as well as enabled them to feel confident about working in new environment · Performed requirements analysis in conjunction with onsite (Saudi) manager. · Researched new and existing methods at customer's requests, as well as out of my own interest in technology, to see if they would be of benefit to the company and improve overall productivity. Wrote business cases and justifications for technology that was deemed appropriate. · Developed several new processes and streamlined several existing processes to increase team's support efficiency. Saved company and team valuable time, money, and resources. Key Strengths * Excellent interpersonal skills and the ability to relate well to people. * Self-motivated and committed to personal goal setting, which is an important part of my progress and accomplishment. * Exceptional contractual negotiations skills and ability to establish and build strong long term relationship with customers. * Demonstrate unique abilities in the organization and management of complex projects. * Considerable knowledge of Banking and financial management procedures. * Extensive knowledge of current Analytical, Design, Implementation concepts & procedures. Achievements · Received HSBC’s prestigious ‘THANK YOU’ award for the outstanding performance. · With such a less experience working as an ‘Acting TeamLead’, due to the dynamic and result-oriented endeavor that involves high degree of analytical and value adding leadership skills. · Organizer for the GENESIS, annual event in the college. · Nominee for the ‘Presidential Award’ in Scouting. · Received ‘State Award’ in Scouting by Rajasthan State gioverner [login to view URL] Bhagat. · Won second prize in Science Still model competition in school.
$25 USD/hr
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