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CSRDec 2007 - Nov 2008 (11 months)
Responsibilities included taking payments, up sale of product, data entry, answering any inquiries about product/services, and building strong rapport and relations with customers.
InspecterSep 2003 - Mar 2007 (3 years)
Responsibilites included: Investing much time and effort in inspecting parts, assuring quality, operating multi-fixtures, assembly, safety productions, multi-task assists.
Office ManagerJun 2001 - Jul 2003 (2 years)
Responsibilities included answering multi-phone lines, inventory, inspection, time-keeping, data entry, appointments,filing, dispatch, hiring, log entry, budgeting, and building rapport and relations with customers. C&R Enterprises was 110% sales driven.
Team LeadJun 1998 - Jan 2001 (2 years)
Responsibilities included: Escalations support, assisting irate customers and billing. Other responsibilities included but not limited to: billing, data Entry, upselling, payment processing, and exceeding expectations on building rapport.
Business Administration1969 - 1969 (1 month)
Certified CS SpecialistPRC
* Certified in CS Relations including Escaltions, Technical, & Advance Support
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