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English TeacherSep 2015
I now work as an English teacher in China. I have worked for multiple schools teaching students from the ages of 4 to 24. I am highly proficient in teaching English grammar, pronunciation, vocabulary, practical English skills for business and academic needs. Additionally, I have tutored students on how to pass examinations and become internationally certified in English.
Web DeveloperOct 2011
I am a freelance web developer who has been a programmer for over 15 years. I run multiple, successful websites and am looking to increase my portfolio and demonstrate my excellent skills in order to establish a reputation on Freelancer and elsewhere. I offer the best value for your money as I am currently more interested in reviews and establishing long lasting business relationships than I am in immediate profit.
Tier II Support Technician - City of Charlotte Government Technology Service DeskOct 2011 - Apr 2014 (2 years)
I served the City of Charlotte under contract through Converged Services LLC. I operated out of the Charlotte Mecklenburg Government Center in downtown Charlotte as a service desk technician. I assisted with the oversight of day to day business needs of a Technology Service Desk that supported 6,600+ City of Charlotte employees, contractors, and vendors; this includes all break/fix, IMAC, project requests via tier 1 phone calls and tier 2 desk side support.
Computer Repair Technician and Retail AssociateOct 2009 - Oct 2011 (2 years)
I worked as an in-store agent (technician) fixing various hardware and software problems with many devices and sold computers, accessories, and services. I performed all levels of troubleshooting and repairs on a comprehensive variety of computer hardware and software that includes desktops, laptops, cameras, printers, and mobile units. I also created scripts and batch files to automate the high-volume tasks in order to make agents more readily available for other duties.
Assistant Store Manager and Retail AssociateOct 2007 - Jun 2009 (1 year)
I worked my first job in a video game retail store at the age of 17 and very quickly rose through the ranks and was promoted to assistant store manager. I performed various retail store management tasks such as inventory tracking, accounting, data entry, and team building. Finally, I sold, diagnosed, and repaired various forms of technology including video game consoles and handheld devices.
In progress2013 - 2015 (2 years)
I have completed a Teaching English as a Foreign Language course with the internationally recognized organization i-to-i TEFL based in the UK.