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@ritnoy
Flag of India Siliguri, India
Member since February 22, 2014
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ritnoy

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I am a workoholic and looking for growth in freelancing after worked with corporate sector for an decade. My experience is mentioned below. Customer Service - Worked with Tata Croma Retail Pvt Ltd for a year where I had to look after the customer walks in and knowing their interest, closed the sales. It was direct sales on outlet. Then I moved to Chat process for Sears online portal site through 24/7 Customer service Pvt Ltd which is located in Bangalore, India. There my role was to respond to customer's chat related to post order inquiry and I worked for 1 and half year. I got an oppurtunity to work where I have to transcribe the audio file into text file and send to our client Nuance pvt ltd. The process was for US client. I worked in this for 2 years. Musician- I have a passion of playing guitar and works in a band called "The 3' O Clock" Blues Band. I along with my band had perfomed in various local pub and cafe in Bangalore, India
$3 USD/hr
1 review
0.0
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Portfolio

Recent Reviews

  • image of Venkatesh P. Gadgets review content writer ₹400.00 INR

    “Ritony is a very talented guy and on-time delivery. We will definitely hire him again and recommend him to any when without hesitation.”

Experience

Customer service

Oct 2013 - Apr 2015 (1 year)

Worked as a Interactive Social Media Advisor for 1 and half year where I have to respond to the customer from US through chat related to post order inquiry and solve the issues of the customer. I worked there from 12th of Oct 2013 to 28th April 2015.

Customer service

Sep 2012 - Sep 2013 (1 year)

Worked as a CUSTOMER SERVICE SPECIALIST for 1year from 22nd Sept 2012 to 24th Sept 2013, where I have to face CUSTOMER and to understand their needs and as per customer demands I suggest them according to their requirement and close the sale.

Transcription

Sep 2011 - May 2012 (8 months)

My work was to transcribe the audio file into text file and send to our client Nuance pvt ltd. The process was for US client. I worked in this for 9 months.

Education

b.e

2010 - 2014 (4 years)

Qualifications

Foundation Degree (2006)

Central Board Of Sedondary Education

High School Degree (2008)

Central Board Of Education

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