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$5 USD / hour
Flag of INDIA
bengaluru, india
$5 USD / hour
It's currently 2:23 PM here
Joined February 1, 2021
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Steve J.

@rockstarhandy

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$5 USD / hour
Flag of INDIA
bengaluru, india
$5 USD / hour
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Customer Service, Sales & Data Entry Professional.

An Enthusiastic Professional with 7 years and 6 months of experience inclusive of International Sales, Customer service & Affiliate Marketing looking forward to launching a successful career with a growth-centric organization that seeks a diligent team player committed to supporting organizational objectives.

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Experience

Client Support Representative (US Client Support)

AditAdv Tech Pvt. Ltd.
Jul 2022 - Jul 2023 (1 year)
Built rapport with customers through courteous and professional communications. Delivered top-quality live chat and email services, using diplomatic communication and attention to detail to resolve inquiries. Built relationships and maintained regular contact with customers to support continuous satisfaction. Answered incoming calls and handled customer inquiries to clarify policy and pricing information.

'Affiliate Marketer' (US based Companies)

Self-Employed
Jul 2020 - Jul 2022 (2 years)
Studied and identified the best media channels to market specific products and services. Utilized detailed analysis of the market to develop new marketing strategies. Developed and implemented holistic campaign strategies to gain leads. Selected advertising sites and media channels to measure compatibility with the brand. Responded to queries to provide up-to-date product market information. Monitored marketing and sales performance and used innovative methods to obtain fruitful results.

Senior Process Associate ( US Lead Generation)

ContinuServe Softech India. Pvt. Ltd
Jun 2019 - Jun 2020 (1 year)
Managed CRM data to create useful and accurate databases driving growth and excellent service levels. Processed transactions and updated financial records using CRM and accounting systems with precision. Resolved customer concerns and boosted retention by offering thorough problem-solving and active listening. Achieved targets by handling queries promptly and sharing comprehensive product knowledge.

Education

Bachelor of Business Administration

India 2009 - 2012
(3 years)

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