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Research and writing
Intern LibrarianJun 2012
Encoder, Cataloger, Researcher, Data analyst
Intern LibrarianApr 2012
Cataloger, indexer, researcher, answering basic reference questions and providing source of information for the queries.
Costumer Service RepresentativeOct 2010 - Dec 2010 (2 months)
Answer phones and respond to customer requests. Provide customers with product and service information. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls.
Bachelor of Library and Information Science2010 - 2012 (2 years)
BA Business Economics2006 - 2010 (4 years)
Civil Service Exam Passer (2011)Civil Service Commission
Passing this examination makes me qualified to work in the Philippine government.