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TelePila.com / TelePila.net
ACCOUNTS RECEIVABLE REPRESENTATIVEFeb 2009 - Dec 2010 (1 year)
o Contact customers to discuss solutions over an arrear balance in their account. o Handle inbound calls regarding service issues and account billing solution. o Served the customer in a professional and timely manner for better customer service. o Multi-task duties such as filling spreadsheets and reviewing accounts for quality assurance. o Saved customer from leaving services due to competition rates and service issues.
CREDIT AND COLLECTION SPECIALISTMay 2008 - Feb 2009 (9 months)
o Contacted customers to discuss solutions over an outstanding balance on account. o Handle calls with professionalism and timely manner for efficient customer service. o Served the customer with desired spoken language such as English and Spanish. o Multi-task duties such as filling spreadsheets and reviewing accounts for quality assurance.
PROFESSIONAL INTERNET MARKETERJan 2008
o Managed large online advertising campaigns for selective clients. o Gather highly targeted prospect's information legally and sold to clients. o Developed and designed websites for selective trending markets. o Ran SEO Studies for better understanding and positioning on Google's Search Engine. o Managed Social Media advertising campaigns (Facebook, Twitter, MySpace, and others)