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Customer Service Data Entry Email Handling Excel Virtual Assistant
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Sabrina L.

@sabrina211

5.0
6

5.0

5.0

100%

Virtual/Admin Assistant & Customer Service Agent

$15 USD / Hour

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Flag of

United Kingdom (9:04 AM)

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Joined on June 21, 2015

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1 Recommendation

$15 USD / Hour

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I am a highly experienced administrative professional holding a business administration qualification and a IT certificate. I have also recently graduated from The City of Liverpool College with a HND in Applied Chemistry. I have worked in the field of administration support on and off for 10yrs. My previous roles include posts with the criminal records bureau (CRB - Home Office), NHS, UK Immigration and a private pub management firm. My typing speed is approx. 45wpm. I am very experienced in the use of MS Office, internet browsers and also at delivering first class customer service. I am extremely organised, can work quickly but efficiently and always put 100% into any task set. I have experience of working to deadlines, working in a team and individually and working under pressure. I thrive in busy situations and high pressure situations and enjoy challenges. I'm naturally a sociable and approachable person.

Verifications

On time

99%

On budget

100%

Accept rate

100%

Repeat hire rate

13%

Portfolio

Portfolio

2092647
2083162
2031746
2031724
2031708
2000690
2092647
2083162
2031746
2031724
2031708
2000690
5.0 · 6 Reviews
6 Reviews
H

Former Client (inactive)

1.0

$2 USD

10 years ago

Urgent Writing!

Not recommended.....Never find her for my any task!

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Sara N.

5.0

$2,712 USD

11 years ago

Customer Service, Email/Support Desk

Sabrina is awesome! She really gets the job done. Self directed, smart as a whip and a pleasure to work with. I will be working more with Sabrina :)

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T

Former Client (inactive)

5.0

$2 USD

11 years ago

NEED Virtual assistant FROM UK -- (archived)

she did a wonderful job

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Gard E.

5.0

$100 USD

11 years ago

Design logo for a gold medal

Fantastic design, thank you very much! :) :)

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Shuaib S.

4.2

£20 GBP

11 years ago

Writing 55 GCSE standard chemistry questions. Very Quick, easy money!

Hard working and receptive to feedback. Thanks!

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Experience

Administration Manager

Nov, 2012 - Apr, 2013

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5 months

Mitchell's Pub Management Services Ltd

Nov, 2012 - Apr, 2013

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5 months

My primary duties were to manage a team of bar and catering staff (max team of 5) and process paperwork. I was responsible for processing new starter forms, tax records (P46), health & safety questionnaires, leaver’s forms and weekly staff attendance records to ensure staff wages were paid in a timely manner. I also processed the businesses weekly receipts. I was also responsible for cash handling and banking duties.

Nov, 2012 - Apr, 2013

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5 months

Administrator

Apr, 2008 - Jun, 2008

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2 months

National Health Service

Apr, 2008 - Jun, 2008

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2 months

Primary duties were to produce healthcare checklists for clients who required care at home or in a nursing home to ensure their healthcare needs were met, logging invoices, updating the in-house database, filing, photocopying and general customer service via telephone and email. This assignment was a temporary assignment via a recruitment agency.

Apr, 2008 - Jun, 2008

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2 months

Contact Center Advisor

Feb, 2004 - Jul, 2007

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3 years, 5 months

Criminal Records Bureau - Dept of The Home Office

Feb, 2004 - Jul, 2007

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3 years, 5 months

Primary duties included entering customer data onto the in-house system, processing applications for criminal background checks to allow employers to make more informed recruitment decisions using Oracle (CRM), answering telephone, delegating work to other employees and writing the agenda/minutes and on the odd occasion hosting the weekly team meeting. As part of clearance for this job, I was required to apply for a security background check with the Home Office.

Feb, 2004 - Jul, 2007

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3 years, 5 months

Education

Business Administration

2015 - 2015

Flag of

United Kingdom

2015 - 2015

HND Applied Chemistry

2013 - 2015

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2 years

Flag of

United Kingdom

2013 - 2015

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2 years

Access to HE - Chemistry & Biology

2009 - 2010

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1 year

Flag of

United Kingdom

2009 - 2010

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1 year

Qualifications

Gold Crest Award

2004

British Association of Scientists

BA Gold Crest Award for participation in Nuffield Bursaries in association with Liverpool John Moores University

2004

Certifications

US English - Level 1

US English

Basic Numeracy - Level 1

Basic Numeracy

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