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$20 USD / hour
Flag of INFlag of IN
chennai,
india
$20 USD / hour
It's currently 4:59 AM here
Joined July 29, 2015
10 Recommendations

Johny Sam Ilango P.

@samjohnyb4u

monthly-level-two.svg
5.0 (18 reviews)
5.0 (18 reviews)
5.8
5.8
$20 USD / hour
Flag of INFlag of IN
chennai,
india
$20 USD / hour
95%
Jobs Completed
20%
On Budget
81%
On Time
4%
Repeat Hire Rate

Customer Service Expert and Article Writer

I've over 7 years of experience in the customer service industry and four years as an article writer. I'm trained in British and American accents among others and can sound like a native speaker. As a customer service rep I've worked with multiple projects and the most notable ones are ATT ConnecTech (completely technical - premium support-Tier 3) and ATT Home Solutions (Sales, Tier 1 Tech Support and Billing). I've always gotten promoted from where I was. Hence, I've been a trainer for over 3 years training over 400 candidates on customer service excellency and article writing. I'm certified by AT&T and Sutherland Global services as a trainer (2 Certifications). In article writing, I've written for multiple niches and can be versatile as per writing requirements. I've a hand in data entry. I'm fast, reliable, love multi-tasking and extremely tech-savvy. P.S. With an excellent office setup and the best recruits from my training experience, we're also here to offer more as per needs
Freelancer
Virtual Assistants
India

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Portfolio Items

English Grammar Test
English Grammar Test
Technical Writing

Reviews

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Showing 1 - 5 out of 19 reviews
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5.0
$50.00 USD
Johny did the work as per our expectations with the minimum training.
Virtual Assistant
Phone Support
Desktop Support
Telephone Handling
+1 more
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Flag of IL Oren Y. @Drizzt14
8 days ago
5.0
$4,473.21 USD
Great person. Great work.
Data Entry
Sales
Virtual Assistant
Lead Generation
A
Flag of US Mike D. @A1ValetTrash
16 days ago
5.0
$1,011.59 USD
Sam did an excellent job at cold calling phone calls, data entry, internet research, and client follow up. He also wrote some blog posts for me. I appreciated that he redid the blog and his work that I was not 100% happy with. He always strives to do his best.
Internet Marketing
Facebook Marketing
Advertising
Creative Writing
Social Media Marketing
User Avatar
Flag of US Janice D. @JanDarm
3 months ago
4.6
€15.00 EUR
Johny did what he could to help me out. He is reliable.
Telemarketing
Virtual Assistant
Phone Support
Desktop Support
+1 more
P
Flag of FI Petrus V. @PViti
6 months ago
5.0
$86.51 USD
First of all Johny is very skilled hard working person. His typing speed is blazing fast and communication is far beyond other freelancers can do. I highly recommend anyone looking for reliable person to work with Johny!
Internet Marketing
Data Entry
Virtual Assistant
Content Writing
Digital Marketing
User Avatar
Flag of LT Vytautas P. @vppromoter
2 years ago

Experience

Sales Manager

Lawn Love
Aug 2015 - Oct 2018 (3 years, 2 months)
Sales manager handling a team of 15 to push for B2B and B2C sales.

Education

Sociology

Indira Gandhi National Open University, India 2008 - 2011
(3 years)

Qualifications

Training The Trainer

Sutherland Global Services
2012
A program that trains trainers to be better at training and coaching.

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Certifications

us_eng_1.png US English 1 93%

Top Skills

Virtual Assistant
9
Phone Support
8
Desktop Support
6
Telephone Handling
5
Email Handling
5

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