I've over 7 years of experience in the customer service industry and four years as an article writer. I'm trained in British and American accents among others and can sound like a native speaker. As a customer service rep I've worked with multiple projects and the most notable ones are ATT ConnecTech (completely technical - premium support-Tier 3) and ATT Home Solutions (Sales, Tier 1 Tech Support and Billing). I've always gotten promoted from where I was. Hence, I've been a trainer for over 3 years training over 400 candidates on customer service excellency and article writing. I'm certified by AT&T and Sutherland Global services as a trainer (2 Certifications). In article writing, I've written for multiple niches and can be versatile as per writing requirements. I've a hand in data entry. I'm fast, reliable, love multi-tasking and extremely tech-savvy.
P.S. With an excellent office setup and the best recruits from my training experience, we're also here to offer more as per needs
Sam did an excellent job at cold calling phone calls, data entry, internet research, and client follow up. He also wrote some blog posts for me. I appreciated that he redid the blog and his work that I was not 100% happy with. He always strives to do his best.
First of all Johny is very skilled hard working person. His typing speed is blazing fast and communication is far beyond other freelancers can do. I highly recommend anyone looking for reliable person to work with Johny!