Satish B.

18+ years of experience in software development and support of projects/product in finance, asset maintenance and other domains. Last 6+ years at Senior Management level in software services setup with complete responsibility of offshore unit with team size of 60+, covering Service Delivery, IT infrastructure, administration and HR. Excellent problem solving ability in both technical and management areas. Strong result oriented working, very good communication, sound understanding of code control, configuration and release management for projects as well as products. Interfacing and coordinating with various stakeholders like business owners, onsite managers and end users to ensure the work is delivered by the team meets their expectations. Team management mainly by setting processes to - build team (selection & recruitment) and motivate them to ensure improved (or) consistent performance (performance measurement and rewards). Also instrumental in defining salary structures that will be consistent yet rewarding to performing employees. Project execution tracking and management using agile techniques like SCRUM for enhanced visibility and SLA conformance, for multiple support projects. Defining and setting up development, Quality assurance and configuration management processes. Also setting up the release process to ensure smooth transitions between the upgrades. Throughly involved in administrative activities for setting up & running offshore unit as a private limited company including STPI registration and other statutory compliance. Rich “Hands on Experience” in small as well as medium sized software projects of web and Client/server nature. Sound knowledge of databases like SQL server, MySql and PostgreSQL.