Process Assistant and Specialist Credit and Collection France
OFFICE DEPOT
Nov 2010 - Dec 2012 (2 years, 1 month)
▪ Manage the assigned outstanding accounts
▪ Notify customers with overdue debt and attempt to secure payment, using telephone, fax, email, letters
▪ Record information about financial status of customer and status of collection efforts
▪ Receive calls from customers who have inquiries related to their ledger account balances or payments
▪ Establish and monitor credit limits
▪ Process orders on hold by assessing associated risk and liaising with customers
▪ Record information about financial status of customer and the status of assessment process
▪ Receive calls from customers who have inquiries related to their ledger account balances or payments
Education
Accounting and Management Information Systems (in French)
Universitatea 'Babes-Bolyai' din Cluj-Napoca, Romania 2008 - 2011