My name is Muhammad Syafiq bin Rosli and I am currently working as admin assistant in one of local government agency. I have been working since 2015 and this year is my sixth year working as an admin assistant. The skills that i have earned since working here are communication that includes answering telephones, calling clients, client relations, interpersonal skills, and public relations. Moreover, i also acquire the skills in managing technology such as Microsoft Office which includes Microsoft Word, Microsoft Excel and etc, record keeping, software, time and billing and maintaining office records. Furthermore, I have also acquire skills such as organizing many tasks given to me, planning and schedule thing in advance, problem-solving which is critical in my job and require a good critical thinking skill to help with variety of problems and questions and find a way to solve them. Another skills that I have is taking initiative in doing my job and have a good sense of self-motivation and the most important thing which is professionalism and flexibility in doing my job.
I also pursue my study in Bachelor of Business Administration (Hons) Finance in MARA University of Technology Malaysia (UiTM). I am currently studying in my third year in university.
The skills that I have earned in pursuing my study are analytical skills such as creativity in doing my tasks, analyses data to be able to examine a large volume of data and identify trends in the data, be a critical thinker which require me to evaluate information and then making a decision based on my findings. Another skills that I have learned is researching where I need to learn more about the problem before solving it and being able to collect data and research a topic.
I'm working in dealing with clients such as answering telephones, calling clients, client relations, interpersonal skills, and public relations. I also working in managing technology such as Microsoft Office which includes Microsoft Word, Microsoft Excel and etc, record keeping, software, time and billing and maintaining office records. I work to manage customer's needs regarding their questions, problems, or anything that relates to my work that serve the residence in the city.
Bachelor of Business Administration (Hons.) Finance