I am an Experienced IT support Analyst with a proven track record in Supporting and maintaining Windows 7, Windows 10, Windows server 2003/2008/2012/2016, DNS/DHCP, Active Directory, Ethernet, wireless router and firewall configurations, Ms. Azure and in preparing functional and technical reports to enhance the overall performance of the organization. furthermore, I am highly target oriented and has profound knowledge of integrating Enterprise Resource Planning software solutions and liaising with all stakeholders involved.