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Administrative AssistantDec 1999
Administrative Assistant to the Sheriff/Director of Administrative Services ESSENTIAL JOB FUNCTIONS As the Director of Administrative Services, I serve as the initial point of contact for the Sheriff, Chief Deputy and the General Public. I am a tentative Supervisor should the Office Manager be unavailable. I maintain the Sheriff's schedule by coordinating his appointments, scheduled appearances, meetings, etc. In addition, I set the agenda for the Sheriff's meetings and if needed, attend
FEMA Emergency Management Institute (2010)FEMA
Certified in Disaster Relief Serve in times of crisis through continued professional development and completion of the Indempendent FEMA Study Courses
Accident Investigations (2011)PItt County Government
importance of accident investigation, how to talk to witnesses, what questions to ask when evaluating an accident scen, how to determine casal factors, and how to identify corrective actions.
Disaster Planning (2011)Pitt County Government
Basic Emergency Response Training
Customer Service Skills-How We Can All Improve (2010)Pitt County Government
Objective is to suggest ways we can all help improve the service we provide to our customers. Ability to recognize that we all have customers and share responsibility for customer satisfactio, understand what customers expect from you, handle customers' problems effectively, and help improve overall customer satisfaction.
Diversity fo All Employees (2010)Pitt County Government
How to suppor diversity in your organization.
Teambuilding for All Employees (2010)Pitt County Government
How to build strong, effective teams in your organization. Recognize the value of teamwork, identify the characteristics of an effective team, understand the qualities of a productive team member, and help build successful teams to acchieve important goals.
Coaching for Superior Employee Performance-Techniques for Supervisors (2010)Pitt County Government
Coaching and why it is an important part of your job. Recognize the benefits of coaching, identify the role of the coach, understand the techniques involved in successful coaching, and use coaching effectively to improve employee performance and help employees grow and develop.
Effective Meetings - How to for Supervisors (2010)Pitt County Government
How to use meetings effectively to accomplish important goals.
Office Ergonomics (2010)Pitt County Government
Covered topics of office ergonomics from hazards to precautions as to avoid developing work-related MSDs.
Business Ethics (2011)Pitt County Government
Create awareness of ethical issues in business and ensure that you always know the ethical course of action to take on the job. Understand the requirements of the law and ethics policies. Ability to idendify ethical problems, and make ethical decisions.
Employment Law For Supervisors (2010)Pitt County Government
Provide guidelines for compliance with important federal employment laws. Recognize that your job is directly affected by a variety of important employment laws, identify the requirements of these laws, use your knowledge to assist in compliance, and interact fairly and correctly with employees.
Maintaining a Positive Attitude (2010)Pitt County Government
Objective is to suggest ways representatives can maintain a positive attitude to improve the customer experience. Recognize the value of a positve attitude, understand how to maintain a positive attitude, cooperate with co-workers to create a positive experience for customers, and demonstrate a positive attitude every day on the job.
Stress Management (2011)Pitt County Government
How to better manage the stress in your life and on the job. Identify the causes, recognize the different types of stress, understand how stress affects you, and manage stress effectively.