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@syedtashim
Flag of Pakistan Karachi, Pakistan
Member since May 18, 2016
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syedtashim

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Dedicated customer service Representative Motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish with clients and exceeds sales quotas, Reliable and driven, with strong time management and prioritization abilities. Microsoft office with advanced excel Data entry/analyst pdf to doc pdf editing , sliding web research Translator Virtual assistant Copy online/offline typing Sap (MM) Business development Documentations / reports. Making PO’S Checking LC’S & BC’S. Receiving and responding calls to customers.
$4 USD/hr
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Experience

LOGISTICS AND CUSTOMER SUPPORT

May 2018

 Responded customer request and directed to merchandise.  Give accurate and appropriate information to answer the question.  Collected customer feedback and made process changes to exceed customer satisfaction goals.  Receiving orders from customers and maintain the inventory accordingly.  Keep in touch with production for availability of products to entertain the customers.

customer support representative

Jun 2017 - May 2018 (11 months)

 Respond to questions and concerns about service, and escalate calls appropriately.  Consistently improve customer satisfaction through expert resolution of conflict, issues and concerns.  Maintained up-to-date knowledge of company policies.  Maintain weekly report and present it to supervisor.  Develop reputation as an efficient service provider with high level of accuracy.  Give accurate and appropriate information to answer the question.

Education

MBA

2014 - 2017 (3 years)

GRADUATION

2011 - 2013 (2 years)

I COM

2009 - 2011 (2 years)

MATRIC

2007 - 2009 (2 years)

Qualifications

ADVANCED EXCEL (2019)

OMNI ACADEMY

It features the ability to perform basic calculations, use graphing tools, create pivot tables and create macros. Excel has the same basic features as all spreadsheet applications, which use a collection of cells arranged into rows and columns to organize and manipulate data.

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