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Customer Support Email Handling Order Processing Virtual Assistant Voice Talent
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Tamara C.

@tclarke24

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Virtual Manager, Executive Level Personal Assistant, Voice Over Talent

$13 USD / Hour

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United States (4:19 AM)

Joined on March 4, 2013

$13 USD / Hour

Expert Mangerial/Administrative Professional who is detail oriented, has a strong work ethic with over 10 years experience that includes diverse business skills in the areas of clerical support, management, product sales, social media marketing, small business startup, desktop & customer service support and also with a background in creative writing, voice overs, and web content development. I am a dedicated and knowledgeable individual in my field who believes in ensuring customer satisfaction is a priority when completing projects and developing a lasting rapport with my clients while providing reasonable cost services. Skill Highlights: - Management Support in Virtual Environment -70 wpm typing speed -Business Dictation -17100 numeric keystrokes 95% -Customer Service & Sales Training -Call Center Experience -Executive Level Administrative Support -Web Site Development -Voice Overs Creations for Multi Media Projects The following detail my area of expertise/and services that I can provide as a freelancer 1. Virtual Administrative Support for Government and Non-Profit Projects 2.Customer Service Support 3. Departmental Supervising 4. Data Entry 5. Marketing and Internet Research 6. Brochure, Business Flyers & Presentation Design 7. Web & Blog content Development, and content uploading 8. Social Media Marketing, Content Development and Content Uploading 9. Database Creation 10. Voice Over Project Completion

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Portfolio

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Experience

PT Creative Services Director

Dec, 2013 - Present

12 years, 7 months

11&1 Productions

Dec, 2013 - Present

12 years, 7 months

Develop marketing strategies for production company and products, create design concepts for business promotions, maintain web content and customer relations database for future events and promotions, coordinate events, and community workshops.

Dec, 2013 - Present

12 years, 7 months

Eligibility Caseworker

May, 2006 - May, 2012

6 years

Health & Human Services

May, 2006 - May, 2012

6 years

Interview and evaluate clients for Medicaid,Verify client information using federal procedures, Approve and deny cases based on state guidelines, Maintain client case log, Evaluate clients for Adult and Community Clinics, Research disability case status, Evaluate clients for Dental, and Prescription programs, Initiate inter-unit referrals, Request financial, and asset information for clients, Review cases for errors, Attend state appeal hearings for case denials, Update client information,

May, 2006 - May, 2012

6 years

PT Work at Home Customer Service Representative

Aug, 2011 - Feb, 2012

6 months

Teletech

Aug, 2011 - Feb, 2012

6 months

Handling calls from new and existing customers regarding account inquiries, process sales orders, and schedule product shipping and delivery, process refunds, maintain sales quotas, maintain knowledge of products or services, troubleshoot products and escalate tickets to appropriate departme

Aug, 2011 - Feb, 2012

6 months

Education

Liberty University

2010 - 2015

5 years

Pyschology

Flag of

United States

2010 - 2015

5 years

Associate of Science- Computer System Management

2000 - 2002

2 years

Flag of

United States

2000 - 2002

2 years

Qualifications

NC Notary of Public

2013

2013

Registered Users

Total Jobs Posted

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