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CURRICULUM VITAE Name Hilda Grace Address 5 Ballycasey Grove Shannon Co Clare Date of Birth 25.01.1971 Nationality Irish Telephone 061 364876 Key Skills Applications: Oracle; Windows 98, Windows XP, MS Word, Excel, Outlook;Internet Languages: English, French Writing: Author of departmental process documentation, process updates and step by step guides (Veritas) Produced draft legal opinions, motions and pleadings (John [login to view URL]) Recorded and transcribed witness statements Author of "Francois Truffaut and the New Wave in French Cinema" (1994) (Project, UL) Proof read and edited college reports Created students' company law and contract law lecture notes and summaries (M.W.B.I) General: Extremely proficient written and oral communicator; meticulous attention to detail; excellent analytical and report writing skills; outstanding interpersonal and organisational abilities; very competent Dictaphone typist; adaptable to multi-tasking environment; professional, courteous and friendly manner Qualifications University of Limerick (1989-1994) B.A. (Hons) European Studies (Law and French) Relevant Experience March 2001 - August 2003 Data Entry Administrator - Veritas Software International, Eastpark, Shannon, Co. Clare Order Management Specialist, responsible for EDI order throughput, query resolution with Channel Partners, liasing with credit and customer service departments, issue logging and tracking, maintenance of client data integrity. November 1999 - January 2001 Brokers Assistant - Coyle Hamilton Insurance Brokers, Crescent House, Hartstonge Street, Limerick Personal Lines handler. Responsible for preparation of new business quotations, endorsements, policy invitation and renewal, debiting and collecting premiums. Corporate and domestic claims handling, maintaining accurate client information on AS400 database, customer care and administration, provision of secretarial support to Account Executive September 1997 - October 1999 Insurance Clerk - Coyle Hamilton Insurance Brokers, 7-9 South Leinster Street, Dublin Commercial and Liability Insurance handling, VIP Personal Lines claims administration and renewal of all policy types. Data processing and client account administration. June 1996 - September 1997 Part-time Lecturer - Mid West Business Institute (M.W.B.I.), Rutland Street, Limerick Lecturer in Company Law, Contract and Employment Law. January 1995 - July 1997 Legal Researcher - John A. Edwards S.C. Roche House, 8 Bank Place, Limerick Researching case law and materials; examining case notes, pleadings and reports; preparing case summaries and legal opinions; sourcing precedents and assisting Counsel Personal Qualities Dedicated and committed employee; a team player and a fast learner; trustworthy, reliable and punctual. Interests Gardening, swimming, music, current events, voluntary work, cinema and cookery. Referees Mr. Padhraic Hastings, Managing Director, Coyle Hamilton Insurance Brokers, Hartstonge Street, Limerick. 061 316288 Mr. John Bissett, Director of Corporate Broking, Coyle Hamilton Insurance Brokers, 7-9 South Leinster Street, Dublin. 01 6396453 Mr. John Edwards S.C., Roche House, 8 Bank Place, Limerick. 061 316060 Ms. Mary-Jo Parker, Human Resources Department, Veritas Software International, Eastpark, Shannon, Co. Clare 061 365200
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