Tina G.

## BIO Tina M. Gracey RR 2 Box 86 Beecher City, IL 62414 217-710-3494 Email: [login to view URL] Objective Within a growing and reliable company, find a position that will be enhanced by my education, skills and knowledge. Qualifications Dec 2006 – April 2007 Hortica Insurance Edwardsville, IL Position: Regional Account Support Administrative Assistant/Lead Generations Duties: Helping the Regional Account Support with their daily duties, such as returned mail, ordering MVRs and contacting clients with results and completing the Monthly Review letters. Within Lead Generations my duties are calling lists of prospect to see if they’d be interested in getting a quote with us. My duties consist of my contacting clients/prospects every day via fax, email or phone. June 2006 – Dec 2006 Country Insurance & Financial Services Girard, IL Position: Assistant to Agent Duties: General Clerical duties, including answering phones, taking messages and making appointments. Responsible for creating lists of various things, such as missed appointments and future insured to call. Responsible for entering information into the system and making sure current information was correct. Also responsible for creating daily deposit and getting the mail together. Jan. 2005 – June 2006 Stayed at home with Young Child Carlinville, IL Mar. 2002 – Jan. 2005 Ponder Equipment Co, Inc. Litchfield, IL Position: Parts Assistant, Service Writer and Warranty Coordinator Duties for Parts Assistant: Was responsible for entering the vendor invoices into the system, creating sales orders and invoices for the customer, creating freight slips via UPS and Motor Freight, completed Customer Services calls. Duties for Service Writer: Was responsible for creating Work Orders and adding additional work to be completed on open work orders. Responsible for closing work orders and making sure correct people were billed for the work. Responsible for keeping track of work in process. Duties for Warranty Coordinator: Was responsible for submitting warranty claims to the various warranty departments. Was responsible for keeping track of the warranty work to be done and work that has been submitted. Was responsible for taking possible warranty work from the clients and making sure that the work was warrantable. Education / Classes 2004 – 2006 Robert Morris College Springfield, IL Degree: Associate Degree in Computerized Business Systems/Accounting Other Skills Full knowledge of the Microsoft Family, specialize in Excel. Can use a 10-key Calculator, Fax machine, and copier. Has used a multiple line phone system. WPM: 70+ References Available Upon Request