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Senior EngineerJan 2004
Job Description o IVR & ASR Developing & Integration o Genesys Developing, Implementation & Configure the GVP o IVR & ASR Related Support o Troubleshooting Network Problems o Troubleshooting System Hardware Problems o Working in LAN & WAN (SS7, PRI, R2 MFC) Network
BBA2003 - 2005 (2 years)
Microsoft Certified System Administrator (2007)Microsoft
Operating Systems: Windows NT & 2000 & 2003 server family, XP & 9x. Linux Infrastructure: Active Directory, Group Policy, DNS, DHCP, WINS, TCP/IP FTP, Remote Administration, VMWARE ESX 3.5 Administration: Implement and maintain complete Network Including forest, Domain, file, email and database servers Networking: Ethernet, Routing, Remote Access, Network Security, NetBEUI, TCP/IP, SMTP, POP3 and FTP.
Received STAR PERFORMANCE AWARD IN 2008 - Evaluation based on Best performance in Client side / helping others / unconditional co-operation to the team. Received LONG TERM SERVICE AWARD IN 2009 - Evaluation based on Interpersonal relationship / helping others / unconditional co-operation to the team.