Customer Care Specialist - November 2006 - November 2008
Telus International Philippines
(Canada's leading telecommunications company & internet services provider)
***handling of inbound calls from British Columbia and Alberta provinces wireline & internet subscribers; billing inquiries; processing of credit card payments; basic troubleshooting for email log-in problems
Email Support Representative - March 2006 - September 2006
***incharge of sending emails in response to complaints filed by eBay members against another member; tasks include investigation of reports and taking appropriate action against offending members.