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Part-time TelemarketerNov 2013
Real-estate industry in Singapore
Country Analyst/Coordinator (Home-based)Mar 2012 - Sep 2013 (1 year)
• Updating Company Database • Checking list of companies assigned • Send Introductory Email • Send Email to Client • Indicate in the database when Email was sent • Send the Team members the meeting invites via Outlook. • Scheduling meetings • Sending daily report • Extensive researching on international companies. • Follow up calls
Team Leader (Tonkin Lists – Lead Generation Account)Sep 2010 - Jan 2012 (1 year)
• Started as a Database Analyst for 6 months and was promoted to Team Leader • Doing extensive research for contacts in Australia • Inbound calls to verify contact information (name, email address, position, address) • Managed and supervised 10-15 agents
Team Leader (Dish Network – Customer Service)Jul 2007 - Feb 2008 (7 months)
• Managed and Supervised 10- 15 DISH agents.
Team Captain (Linksys – Technical Support)Feb 2006 - Jun 2007 (1 year)
• Managed and Supervised Linksys 10 – 15 technical support agents.
BS Computer Science1994 - 1997 (3 years)
BS Computer Science1997 - 2000 (3 years)
Most Outstanding Employee (2007)Link2Support Inc (DISH Network)
Received the Most Outstanding Employee award after training for DISH Account.