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@trisiajayrah
Flag of Philippines Pasig, Philippines
Member since October, 2013
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trisiajayrah 

I am an experienced Lead Generation, Customer Service and Technical Support specialist looking to be hired as soon as possible. I have worked in the Call Center industry for almost 9 years. I was a team leader for a total of 3 years for 3 accounts: Technical (Linksys devices), Customer Service (DISH) and Lead Generation.
$5 USD/hr
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Experience

Part-time Telemarketer

Nov 2013

Real-estate industry in Singapore

Country Analyst/Coordinator (Home-based)

Mar 2012 - Sep 2013 (1 year)

• Updating Company Database • Checking list of companies assigned • Send Introductory Email • Send Email to Client • Indicate in the database when Email was sent • Send the Team members the meeting invites via Outlook. • Scheduling meetings • Sending daily report • Extensive researching on international companies. • Follow up calls

Team Leader (Tonkin Lists – Lead Generation Account)

Sep 2010 - Jan 2012 (1 year)

• Started as a Database Analyst for 6 months and was promoted to Team Leader • Doing extensive research for contacts in Australia • Inbound calls to verify contact information (name, email address, position, address) • Managed and supervised 10-15 agents

Team Leader (Dish Network – Customer Service)

Jul 2007 - Feb 2008 (7 months)

• Managed and Supervised 10- 15 DISH agents.

Team Captain (Linksys – Technical Support)

Feb 2006 - Jun 2007 (1 year)

• Managed and Supervised Linksys 10 – 15 technical support agents.

Education

BS Computer Science

1994 - 1997 (3 years)

BS Computer Science

1997 - 2000 (3 years)

Certifications

Most Outstanding Employee (2007)

Link2Support Inc (DISH Network)

Received the Most Outstanding Employee award after training for DISH Account.