Jason G.

## BIO **Alpha Media, Inc. **Head of Software Development Farmingdale, New York 11735 (1995-Present) **Application & Systems Development**: Handled complete system development process, utilizing the modern System Development Life Cycle. These include numerous systems for internal use (utilities, business management systems, automation, customer service solutions) as well as for commercial sale (office instant messaging, video-conferencing, e-mail list management, customer relations management). Designed the GUIs, manuals, help files, websites, installation files, as well as the data stores needed for each. **Web Site Development**: Responsible for planning, designing, and creating high-end commercial web sites. Such web site functionality includes E-Commerce shopping cart systems, back-end business management consoles, customer information retrieval, and customer-specific ‘My Account’ applications. Intensive graphical design (site scheme and logo) was required for most. **Quality Assurance**: Handled technical support via phone and live text-based chat for a number of software packages. Responsibilities included trouble-shooting technical issues, talking the end user through resolving the issue, and documenting the issue/resolution in the appropriate knowledge base. In addition, vigorous software testing, documentation, and reporting was required. **Project Management**: Managed a staff of 1-3 interns working together to accomplish tasks as a team. Delegated responsibilities to appropriate team members, and made sure that all deadlines were met on time. ## Area of Expertise Systems Analysis Advanced GUI Design                        Advanced Database Normalization     Object-Oriented Development Java Development Relational Database Theory C/C++ Programming Network Programming Visual Basic (6.0 & .NET) HTML / CSS / CGI                        Microsoft Office / VBA Adobe Photoshop 4.0 –7.0 SQL Server / MySQL Java / Javascript                        Cold Fusion ASP / VBCGI C / C++