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## BIO **<u>VAIBHAV JAIN</u>** **Address:** #### U-1/6 3Floor DLF PHASE-3 **Gurgaon, Haryana.** **Mobile:   08802242587        ** Vaibhavjain891@[login to view URL]   **<u>Career Object</u>****: Administrator for Windows, VMware and Virtualization, that i can provide high value additions towards success of mission critical projects**.   **<u>Experience Summary</u>:** **Total Experience**: 1+ **Functional Area**: IT- Hardware/Networking / Technical Support /Administration **Role:** Technical Support/ System Administrator **Industry:** IT/Cloud Computing   **<u>Education:</u>** 1.     **B.Tech. IT** from RTU University in 2010.   2.     **XII** from **Rajasthan Board** in 2006**.**   3.      **X** from **Rajasthan Board** in 2003   **<u>Managerial/Support Skills:</u>**   1.      Helping sales executives by making technical presentations, answering technical questions and managing customer trial through e-mail, phone and on-site visits. 2.       Offered post and pre sales technical support for current and new customers. 3.      Supervised repair technicians, scheduled workload, dispatched field technicians to service calls. 4.      Participated on a rotation-based “on-call†system with 30 minute ETA to support scene, weekend support. 5.      Implemented and used a ticket-based support system to help with time management and deployment needs. 6.      Consulted clients extensively to determine and document needs, then implemented upgrades according to plan. 7.      Assessed and maintained licensing information to comply with software licensing agreements and constraints. 8.      Maintaining Inventory of Hardware & IT-Equipments for Warranty and Status Tracking. 9.      Ability to communicate and interact effectively, personably and professionally with clients and fellow workers 1. Provided telephone support via “helpdesk†format, answered users questions and fixed problems.   **<u>Technical Skills:</u>** **Administration and Support: -** Windows 2000/2003/2008 R2 Server (AD, DHCP, DNS, NAT, SITE, GP Policy and VPN) WSUS and Terminal Server.   **VMware (ICM):** VMware ESXi 4.0\5.0, vCenter, VM, P2V, V2V, CLONING, TEMPLATE, VMware Data Recovery,          vShields Security, HA, FT, vApp 4.6, IP-Storage, LUN and Live Migration.   **MS Hyper-V:  **SCCM/SCVMM 2008, VMM, RDS, Soft grid, Failover Clustering, NLB, HA, Live Migration, Data protection and Authorization Manager.   **Cluster:** MS MSCS on Windows Server 2003, Failover Clustering, Quorum Cluster, NLB, vApp Cluster and HA.    **Database:**  SQL 2005 and 2008 R2.   **Storage:** ICM of SAN/NAS, IP/Fabric Storage, RAID, LUN and OpenFiler.   **Hardware Platforms**: Intel and AMD Chipsets, Testing & installation and troubleshooting of servers (Dell/Compaq/HP).   **<u>Employment Details:</u>** **        Nivio Technology**, Udyog Vihar Phase 5, Gurgaon  **       Duration: 14th** January to till date. **        Designation:**  ***Infrastructure Engineer***.         **EMP. Code:  E0041**         **Job Profile:** Ø  Providing, Building and Delivering IT Infra Solution as per Client Company requirement and interacting with various IT skilled people for finalizing & successfully completing project. Ø  VMware ESX 3.5, 4.0 & 4.1 on behalf of Extreme Consultant. Ø  Co-operating with our various skilled Team (Size=50 nos.), for testing, deployment and implementing  IT infra Using  VMware ESX, vCenter Server, vSphere 5.0 and HA, FT etc. Ø  Collecting report by my team for feedback and submitting to Project Manager. Ø  Application Virtulization 4.6 SP1 (Installion,Deployment,Application Packaging and Publishing application for the users.) Ø  Vmware vCloud Director Installation and Configure Private cloud.   | **Personal Details**. |   Date of Birth                                          : 4th Dec 1987 Martial Status                                         : Unmarried Nationality                                             : Indian Language                                              : Hindi Sex                                                       : Male Areas of interest  
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