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Heading the fraud control process in loan application division.
(Was deployed on request to move into back-end operations)
Branch Manager- Personal Loans
Cholamandalam DBS Finance Ltd
Jun 2007 - May 2008 (11 months, 1 day)
o Handling Sales RM s to achieve the target volume.
o Process adherence in operations to get the cases booked.
o Cross selling of Insurance products to customers
o People management in terms with retention, leadership etc.
o Responsible for the quality of the portfolio & collection of the delinquent customers.
Assistant Manger- Sales
Citifinacial Consumer Finance India Ltd
Jan 2005 - May 2007 (2 years, 4 months)
o Handling Sales teams and reporting to the Branch Manager.
o Booking targeted number of loans by the team and overall in charge for the branch numbers.
o Focus on other channels (Insurance, Processing fee) to increase the direct profit of the branch.
o Under writing of loans as per the policy norms upto 90k.
o Insurance Champion for the branch to increase the Insurance numbers by targeted percentage every month.
o Coordinating with Operations for authorization of the loans booked