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$30 USD / hour
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$30 USD / hour
It's currently 11:24 AM here
Joined May 9, 2021
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Viktorija U.

@Vikumi

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$30 USD / hour
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$30 USD / hour
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Customer Relations Officer

A promising customer service and administration professional with impeccable organizational skills and capabilities. Core competencies include: Customer Centered Approach Clear Communications & Teamwork Relationship Management & Networking Business Development & Pre-Sales Office Administration & Operations Document Handling & Record Keeping Attention to Details Reports & Proposals MS Office Suite
Freelancer
Data Entry Clerks
United Arab Emirates

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Experience

Customer Relations Officer

Pasvalys Municipality
Oct 2017 - May 2019 (1 year, 7 months)
• First point of contact for the office of social services to address day to day queries of general public. • Assisted the head of department in digitization process to enhance the customer experience. • Responsibly managed the customer records in hard files and electronic database. • Worked in a team to ensure smooth continuation of daily operations in the municipality office. • Organized events and training sessions for the local community to increase social awareness.

Administrative Intern

Vytautas Magnus University
Jan 2016 - May 2016 (4 months, 1 day)
• Worked as a support function in administration department. • Maintained database to follow-up with students for any inquiries through direct meetings, emails or phone calls. • Provided assistance with recruitment activities, student interviews and orientation programs.

Exchange Coordinator

AIESEC
Mar 2013 - Aug 2014 (1 year, 5 months)
• Responsible for coordinating with exchange participants and managing overall logistics for their stay. • Contributed in increasing the popularity of AIESEC by selling projects to multiple schools across Lithuania. • Acted as a facilitator for the new joiners by guiding them about their deliverables. • Maintained a database of resources across the region and presented active opportunities based on their skill set. • Overseeing fulfillment of the weekly tasks assigned to exchange participants.

Education

Public Administration

Vytauto Didžiojo Universitetas, Lithuania 2012 - 2016
(4 years)

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Top Skills

Data Entry
Customer Support
Editing
PDF
Word

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