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Flag of India Gurgaon, India
Member since April 25, 2019
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I have worked in the BPO industry for 7 years. I have handled different campaigns both US and UK clients. Here are the summary of my competencies: 1. Can work on daily use of word, excel and power point as part of our daily task such as end of day reports, deep dive analysis and daily stats update. Also, create the PPT so that new comer can easily understand the process. 2. Excellent Communication Skills Developed through experience in customer service, feedback and coaching sessions, training opportunities and communication training with com coaches. Providing training to the new representatives. 3. Excellent Leadership Skill Developed through performing SME Roles such as handling and supporting teams, coaching and providing feedback to bottom performers, nesting and production agents, facilitating trainings and product/service updates.
$10 USD/hr
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