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@vw835430vw
Flag of Egypt Cairo, Egypt
Member since May 11, 2003
1 Recommendations

Ibrahim Dwidar

Online Offline
CCIE Voice/Collaboration # 42303, Senior Systems Engineer / Solution Consultant with over 10 years of experience in designing, implementing and supporting Network, VOIP, Unified Communications, Contact Center (UCCE/UCCX), Cisco Telepresence (Video Conferencing) and Security Solutions.
$30 USD/hr
4 reviews
2.8
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 33%Repeat Hire Rate

Portfolio

Recent Reviews

  • image of Abdulaziz A. Project for Ibrahim D. $60.00 USD

    “Ibrahim is highly qualified Cisco collaboration engineer, and definitely I will use his service again.”

  • image of suntele Project for Ibrahim D. $30.00 USD

    “Ibrahim was easy to work with, super professional, friendly personality, knowledgeable. I look forward to working with him again.”

  • image of suntele Project for Ibrahim D. $66.00 USD

    “Ibrahim was easy to work with, super professional, friendly personality, knowledgeable. I look forward to working with him again.”

  • image of sbutler77 Fax over SIP on Cisco CME $70.00 USD

    “Amazing, very detailed and very thorough engineer.”

  • image of sbutler77 Configure Cisco CME to use Japan NTT Hikari SIP server $75.00 USD

    “Awesome troubleshooter, great engineer.”

Experience

Senior Cisco VoIP Problem Management Expert (VoIP, IPT, UCCE/X and Telepresence)

Jan 2012

Supporting platinum customers (Mining, Petroleum , Air Transport, Manufacturing, Banking, Pharmaceutical and Shipping Industries)

Customer Support Engineer (Cisco TAC)- Voice Technology

Jul 2011 - Dec 2011 (5 months)

• Supporting Cisco Multi Services (MS)and call control modules. • Troubleshooting Cisco worldwide partners’ and customers’ VOIP components’ problems including CUCM, CUCME, VGs, Cubes and IP Phones. • Configuring and Troubleshooting VOIP protocols including SIP, H323, MGCP, Skinny and FAX over IP, analog and digital lines (E1/T1 R2, ISDN PRI/BRI, and QSIG).

Senior Systems Engineer (VoIP, IPT and IPCC)

Aug 2008 - Jul 2011 (2 years)

Responsibilities: Implementation and support for Major customers (Telecommunications, Airline Services, Banking and Hosted Call Centers Industries):

Network Engineer/Pre-Sales Consultant

Apr 2007 - Aug 2008 (1 year)

• Designing, Implementing and troubleshooting of Data Network. • Designing, Implementation and of Cisco IP Telephony solutions(CCM, VGs, Cisco hard phones and soft phones). • Configuring and troubleshooting VPN and other security features on Cisco PIX Firewalls, Cisco ISR routers and ASA. • Customer liaison and conducting initial contacts. • Customizing solutions and preparing quotations and tenders. • Managing maintenance contracts and coordinating with Cisco. Achievements:

Education

B.Sc. in Telecommunications Engineering

2000 - 2006 (6 years)

Certifications

CCIE # 42303 VOICE/Collaboration (2014)

Cisco Systems

Cisco Certified Internetwork Expert -Voice (CCIE Voice/Collaboration)

CCDA (2008)

Cisco Systems

Cisco Certified Design Associate (CCDA) CISCOID: 11182390

IELTS (2015)

Cambridge

Cambridge English Language Assessment License Number : 14EG000598DWII005G

Verifications

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