Profile image of wdwmkr
Flag of United States Columbus, United States
Member since October, 2011
3 Recommendations


In July of 2011, I decided to make my services and talents available to individuals in need who could not find or afford support or services elsewhere. What followed was an outpouring from individuals and small business who needed assistance with design of personal webpages, eCommerce websites, and technical assistance with existing websites. Because of this I continue to offer my services!
$20 USD/hr
49 Reviews
  • 69%Jobs Completed
  • 100%On Budget
  • 97%On Time
  • 7%Repeat Hire Rate

Recent Reviews


Vendor Relations

Jan 2009 - Nov 2010 (1 year)

While working for Genco I support 26 computer component manufacturers. All of which are covered under Non-Disclosure Agreements. For every component returned by a customer I was in charge of cradle to grave operations. This mean over seeing the employees as well as their station hardware and software use to receive and process each component. Processing of Return Material Authorizations and Purchase Orders for In Warranty/Out of Warranty components. Creating, implementation, and training on Macro which

Level 3 Helpdesk Supervisor

Jun 2000 - Dec 2008 (8 years)

I started as a Level I in June of 2000. Which meant I provided basic support for internet connectivity, email, newsgroups, and FTP for a variety of internet service providers. By December of 2008 I was a Level III Helpdesk Supervisor in charge of Non-Disclosure Agreement company's Network including all servers for internet connection, email, and web hosting. Oversaw operations of all maintenance control offices, operations support centers, and helpdesk in relation to day to day operation and major



2001 - 2004 (3 years)


2001 - 2003 (2 years)


Top Team (2008)

Teleperformance USA

As a supervisor I was repeatedly awarded Top Team and Top Supervisor awards. I was in charge of dynamic teams consisting of 40 agents or more. Teams were rated on accuracy, customer service, knowledge, and attendance.


Empty Revenge

A short story turned into a Japanese comic.


  • Freelancer Orientation
  • Employer Orientation
  • SEO Level 1
  • HTML5 Basics 1
  • US English Level 1

My Top Skills

Browse Similar Freelancers