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LER1379

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Member since September, 2011

February 2009 - August 2010 Learning and Teaching Centre Macquarie University, North Ryde, N.S.W Systems Operating Officer (full-time, fixed term) o Training University staff in the use of Online Learning System. o Creation of Online Learning Accounts on Blackboard CE6. o Creation of Online Learning Units on Blackboard CE6. o Answer staff questions in person and via phone, email and online ticket system o Troubleshoot problems o Advise staff on appropriate actions o Liaise with IT Services, Academic Management Information System help desk, Learning Systems Support Administration, Learning and Teaching Centre Educational Developers, Student IT Help and Netspot and other appropriate organisations and services. o Provide one-on-one support to university staff o Document all tickets for future reference in the Learning and Teaching Centre ticket system. o Document resolutions for future reference in the Learning and Teaching Centre Technical Wiki or other systems as required o Contribute to ongoing quality by providing recommendations about workflow or other solutions as appropriate. September 2007 - January 2009 Learning and Teaching Centre Macquarie University, North Ryde, N.S.W Assistant Training and Support Officer (casual) o Training University staff in the use of Online Learning System. o Creation of Online Learning Accounts on Blackboard CE6. o Creation of Online Learning Units on Blackboard CE6. o Answer staff questions in person and via phone, email and online ticket system o Troubleshoot problems o Advise staff on appropriate actions o Liaise with IT Services, Academic Management Information System help desk, Learning Systems Support Administration, Learning and Teaching Centre Educational Developers, Student IT Help and Netspot and other appropriate organisations and services. o Provide one-on-one support to university staff o Document all tickets for future reference in the Learning and Teaching Centre ticket system. o Document resolutions for future reference in the Learning and Teaching Centre Technical Wiki or other systems as required o Contribute to ongoing quality by providing recommendations about workflow or other solutions as appropriate. March 2008 - July 2008 Macquarie Accessibility Services (MQAS) part of the Learning and Teaching Centre Macquarie University, Lane Cove Road, North Ryde, N.S.W Transcriber o Converting course materials including assigned readings, text books, course notes, transcription of lectures, and PowerPoint presentations, into formats accessible to individual students using scanners, Microsoft Word, Microsoft PowerPoint, Express Scribe Version 4, ABBYY FineReader 8.0 Professional Edition, OmniPage Professional 15, WavePad Version 5. o Describing non-text material such as diagrams, graphs, tables and other visual material. February 2005 - September 2007 Macquarie Customised Accessibility Services (M-CAS) Centre For Flexible Learning Macquarie University, North Ryde, N.S.W Team Leader o Training of new staff. o Provide assistance to team members in relation to project work. o Communication between the Production Supervisor and team members. o Converting course materials including assigned readings, text books, course notes, transcription of lectures, and PowerPoint presentations, into formats accessible to individual students using scanners, Microsoft Word, Microsoft PowerPoint, Express Scribe Version 4, ABBYY FineReader 8.0 Professional Edition, OmniPage Professional 15, WavePad Version 5. o Describing non-text material such as diagrams, graphs, tables and other visual material. o Contributed to the creation of a training manual for new staff and current staff. o Rostering of staff and organisation of staff and their allocation to various projects. o Acting Project Supervisor in Project Supervisor's Absence.

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@wildflower131

  • N/AJobs Completed
  • N/AOn Budget
  • N/AOn Time
  • N/ARepeat Hire Rate

Recent Exams

  • US English Level 1 Top 1%
    100%
  • UK English 1 Top 2%
    93%
  • Numeracy 1 Top 3%
    98%

Top Skills

  • Data Entry
  • Proofreading
  • Excel
  • Powerpoint
  • Editing
  • Education & Tutoring
  • Transcription
  • Virtual Assistant
  • PDF
  • Word
  • Travel Writing
  • Biology
  • eLearning
  • Pinterest
+ show more

Recent Reviews

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Experience

Forensic Results Administrator

Aug 2010

In this role I demonstrate high level communication and customer service skills. I also demonstrate analytical, problem solving and decision making skills including the ability to review records and conduct data analysis. I resolve issues with a diverse range of people with evidence of appropriate use of initiative and flexibility. I demonstrated my ability to work unsupervised and also working as part of a team. I can manage high volume and demanding workflows. I possess high integrity and

Education

Bachelor of Science, Dip Ed

1998 - 2002 (4 years)

Bachelor of Science (Forensic Science)

2005 - 2008 (3 years)

Badges

  • Straight A's

    Earned a score over 90% (Minimum 3 exams)
  • UK English Qualified

    Pass the UK English Exam (Level 1)
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  • The Giver

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  • The Prospector

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  • The Seeker

    Bid on 20 projects.
  • Nine-to-Fiver

    Win a project and accept the offer.
  • The Speculator

    Sponsor 1 bid.
  • US English Qualified

    Pass the US English Exam (Level 1)
  • The Verified

    Verify your payment method
  • The Perfectionist

    Edited a bid.
  • Straight A's

    Earned a score over 90% (Minimum 3 exams)
  • Backup plan!

    Verify a backup payment method
  • UK English Qualified

    Pass the UK English Exam (Level 1)
  • Quick Pick

    Award your project within 24 hours of posting
  • The Giver

    Award your project to a Freelancer.
  • The Prospector

    Post your first project.
  • The Seeker

    Bid on 20 projects.
  • Nine-to-Fiver

    Win a project and accept the offer.
  • The Speculator

    Sponsor 1 bid.
  • US English Qualified

    Pass the US English Exam (Level 1)
  • The Verified

    Verify your payment method
  • The Perfectionist

    Edited a bid.