Eurasia Multimedia Ltd. (Eurasia) is the LARGEST and the #1 PROVIDER for Admin support (back office) services, Virtual assistance services, Customer support services, eCommerce solutions and SEO services. We provide value to our customers by benefits such as flexible solutions, experienced professionals, safe outsourcing services, proven processes, and top quality results for your business. Absolute majority of our first-time deals have resulted into repeated orders, that is why our customers recommend EURASIA to the people they know. And we are proud of this fact! KEY DIFFERENTIATORS:\ \ * Client Satisfaction and Longevity: Our top clients have been with TransForm for more than 5 years.\ \ \ * Our friendly managers and team leaders (or project leaders) ensure that there is no feeling of discomfort of any kind for the client.\ Service Description\ \ We believe that everyone deserves high quality services. For any type of customer we deliver what they need:\ * For start-ups: speed, flexibility and ideas.\ * For intermediaries and marketing agencies: transparency, integration and reliability.\ * For established businesses outsourcing their back office processes: business values, risk sharing and integration into their processes.\ \ Being an offshore company, we recognize the need for our employees to be proficient with communication, working in close collaboration with offshore clients. All of our team members are experienced, proficient in English, with very good skills in their respective areas. We recruit our staff after a rigorous 4-stage examination process and hence they are the best. We have adept Team Leaders to monitor and manage each project we undertake, who in turn are guided by highly experienced Operations Managers.\ \ .....................................................................................................................\ \ SERVICE LINES: Business Processes Outsourcing Services\ \ - Admin Support/Back office services\ - Virtual Assistance\ - eCommerce Solutions\ - Customer Support\ - Virtual Teams\ - Search Engine Optimization Services\ \ .....................................................................................................................\ \ ADMIN SUPPORT/ BACK OFFICE SERVICES:\ \ One of the foremost services provided by EURASIA is Back office support service. Our company has served hundreds of clients worldwide including many of the Fortune 500 companies since its inception in the year 2002. EURASIA's Admin Support/Back Office Services Includes: \ \ 1) Data Entry: \ - Keyboarding \ - Mailing List Development\ - Accounting system data entry\ - Form processing\ - Online/Offline data entry\ - Process Bulk Survey/Registrations\ \ 2) Data Conversion \ - High volume any data format to PDF/MS Word/ CSV\ - Scanning & OCR \ \ 3) Web Data Harvesting \ - Contacts Information Gathering \ - Searcing valid business leads and their contact information\ - Extracting Data from Websites/Portals \ - HTML/PDF Data Extraction \ \ 4) Internet & Marketing Research \ \ 5) Web Content Data Entry and Editing \ - Maintaining blogs and websites\ - Updating websites based on Wordpress, Joomla or any custom CMS\ \ 6) Transaction Processing\ \ .....................................................................................................................\ \ VIRTUAL ASSISTANCE:\ \ EURASIA has global clients ranging from top entrepreneurs, business owners, project managers, and executives to even freelancers. Our objective is to offer support solutions with smart & capable virtual administrative assistants and remote executive assistants at best possible rates. Our VA team consists of a team of employees with different skill sets but one project lead as your point of contact making it easy to coordinate any type of task. In effect, when you hire us, you are hiring a team, making us one of the best virtual assistant companies to work with. Whether you want us to maintain your social networking sites, update your blogs, make a reservation, organize an event or require other executive services, we are your single most reliable resource.\ \ We assist our clients by providing the highest level of virtual assistant services and managing their resources more effectively. Our area of expertise lies in data, administrative and personalized services, among others. You can save a lot of your administrative costs by utilizing our expert services. Our virtual office assistants help you offload your responsibilities, so that you can focus on your core competencies and increase your profit margins.\ \ .....................................................................................................................\ \ ECOMMERCE SOLUTIONS:\ \ EURASIA's eCommerce solutions has served more than 150+ eCommerce stores and online retailers across the world and are equipped to offer you end-to-end eCommerce solutions with best eCommerce practices, actionable insights and proven results. We deliver innovative eCommerce solutions for a range of industries including High-end Luxury items, Toys & Baby products, Apparels and Accessories, Kitchen and Home Furnishings, Electronic Equipment, Automotive Components, Medical equipment, Computers & Peripherals, etc.\ \ EURASIA helps you gain complete flexibility and control over your Open Source eCommerce Storefront as well as proprietary ecommerce software to offer enriching online shopping experience to your customers.\ \ Our spectrum of eCommerce services primarily comprises:\ * Product Upload & Catalog Management\ * Product Image Editing Services\ * Searching Product Specs and Competitor Price Analysis\ * Marketing and Search Engine Optimization\ * Store Maintenance, Order Management & Back office support\ \ Our team of expert eCommerce professionals have extensive knowledge and comprehensive work experience on different administrative interfaces like Yahoo stores, MonsterCommerce, Magento, MIVA merchant, Netsuite, osCommerce, ProStores, Volusion, X cart, Zen cart, BigCommerce, eBay, Amazon and other custom-built interfaces, and are proficient in managing Online Marketplaces and Comparison Shopping Engines.\ \ .....................................................................................................................\ \ CUSTOMER SUPPORT SERVICES: \ \ EURASIA is an industry leader for outsourced online support services and solutions and has a diverse and composite portfolio of services that includes chat and e-mail support. Our best-of-breed, fully arrange able and tailor made customer support services cater to specific needs of E-commerce initiatives and are aimed at generating incremental sales or leads from the current web traffic.\ \ We provide an integrated set of live chat, and email response services that enable online businesses to deliver just-in-time, personalized, interactive assistance to each visitor. Through our quality Email and Live Chat Support services, we enable you to intelligently engage the right online visitors with the right assistance at the right time. As a result, you can increase online sales and customer acquisitions, improve customer satisfaction and retention, and reduce customer service costs.\ \ .....................................................................................................................\ \ VIRTUAL TEAM:\ \ We have been providing dedicated teams to clients for all kind of work that can be done remotely. Some of these teams, comprising of 5+ members, have been working for our clients for more than five years continuously. Clients value the consistency and compatibility that this arrangement gives them. They like the fact that they continue to work with seasoned professionals who readily understand their domains, requirements, and style. Such continuous engagement makes our teams experts in the client?s domain and makes it possible for our clients to expand their business with the confidence that they have a team working for/with them to support the expansion.\ \ Our team consists of highly dedicated and talented individuals who never rest until they have given the best. They act as representatives of clients and intuitively work on the projects, making our clients lives better than ever.