...support tickets - Finding solutions to customer issues - Responding to emails - Taking incoming phone calls What you will be doing on a daily basis: - Act as the voice for the company by delivering excellent customer service - Answer phone calls - Ensure every single customer query or problem is solved. - Respond to customer support tickets and emails
...metrics in real time : - All our sales (Shopify) (day / week / month) in $; - Total amount of clients; - Response time of the Customer Service + amount of pending / answered tickets (Freshdesk) / chat requests (Crisp app) Visits of the Website (Real time + day per day / week / month) + some other basic infos from Analytics. Real-time website loading time
... This position is perfect fora savvy assistant looking opportunity to to grow and expand. You will be handle all this task : Handle Email Handle Calling Handle booking of tickets and hotel Handle purchasing online Handle spreadsheet Handle presentation as assigned Handle employees queries Schedule meeting. You will be paid $25 per hour, you will be
We will choose developer who has already experience with Os tickets and has written modules for it. If your message does not contain description of OS Ticket past projects, your bid will be ignored. =========================================== We need to create our own plugins (canned answers categories, Fwd message, Draft messages and more…) These
...A successful candidate will be responsible in developing and maintaining functional and stable web applications to meet our company’s needs. Responsibilities: Review JIRA tickets and message in the slack troubleshooting channel - support SS and MM Help with the site monitoring and maintenance JIRA clean up Work with the QA and CTO to address issues
...5000 or more listeners can hear the radio. we will be able to host live interviews and DJ programs from anywhere in the world separately and simultaneously # Event updates, Tickets, Event highlights and Audience comments and events ticket selling Programs pages: We will be able to add pages to add audio clips, video clips and articles with descriptions
...types of access permissions ================================================= Administrator: Access to every part of the site. Support: Access to read and reply to support tickets. Resolving disputes, only access to funds placed in escrow. User: Access to own account only Vendor: Access to create lists and sell products. [Key Features] Vendor Level
...Remote Support. Sales of hardware and Software. I need a CRM system where I can do the following: i. Add new customer: Contact info, Address with KM, Account status ii. Log tickets for customers: When a ticket is logged - An Email receipt to be automatically sent to the customer ii. Assign ticket to Technician: Details of ticket/Call to be Emailed to
Very Quick Project - I have Wordpress with SupportCandy ticket system plugin. Guests open tickets and users reply to the tickets. What is needed: In a new MySQL database: Every time a registered user (Not Guest) clicks "Reply" using SupportCandy plugin increase this user's reply count by 1 and store in MySQL with the username and date. For example:
...indicators/flags). This is for scanning football tickets at a turnstile and validating Club Memberships / Season Tickets / Match Tickets. We have almost completed the website allowing customers to obtain/buy tickets/memberships and deliver them via Email or the club portal. We now need to be able to scan those tickets at the turnstile using a mobile app (Andro...
...recorded in the login registry is also utilized site wide to purchased livestream event tickets. - [ ] Live stream events will be accessed via a paywall. The live streams and select video content will only be accessible by purchasing a ticket. - [ ] These tickets/events will have the ability to be GEO targeted and have an IP fingerprint to prevent
Web app that allows the user to purchase tickets and make a credit card payment through a smart card pos therminal. The app should be hosted on our server connected to a php my admin databse (which holds ticketing options) with node js server side allowing a connection to a serial port usb smart card reader. We use PP 791 smart card reader from UNIFORM
Very Quick Project - I have Wordpress with SupportCandy ticket system plugin. Guests open tickets and users reply to the tickets. What is needed: Wordpress plugin that will send +1 to a remote MySQL database every time "Reply" button is clicked on SupportCandy by a registered user (not by guest). Registered user clicks "Reply" ---> Send +1 and username
Very Quick Project - I have Wordpress with SupportCandy ticket system plugin. Guests open tickets and users reply to the tickets. What is needed: In a new MySQL database: For each day, every time a registered user (Not Guest) click "Reply" (or "Send message") using SupportCandy increase this user's reply count by 1 and store in MySQL with the username
I need a lotto playing mobile site. I would like it designed and built. The application should be able to handle millions of users. People chose lotto tickets and win different prize money every week.
We use the ARmember membership plugin on our website. This restricts pe...until they have created an account and logged in. However this is now blocking one of our other apps ([login to view URL]) which means we cannot access the api to scan the online tickets. We need to keep the content on our website restricted, but also be able to use the ticketing system
...etc) I need a user friendly website with a page for FAQs, the option to click on our current games to get more details on that game, and the ability to reserve and purchase tickets from The website. It will also need contact Info, and directions to our location as well as links to our social media sites. I do have a domain which can be transferred once
We have a web app that needs a part time full stack engineer to help manage future features and current bugs. The app takes data from third party integrations...use: * Github API * Sendgrid * Stripe Great if you have any machine learning experience as well. We need someone who will be comfortable jumping in and helping to close out tickets and bugs.
...depending on query topic >Export reports on agents >Export reports of chat history >Instant notification to agents on new query >SMS notifications on transaction >Close/open tickets >Add user cases >Integrate with external databases to pull data for customers >Email auto response >SMS auto response URL: Http://[login to view URL] is url of landing page